Director, Data Center Facility Operations

11 - 15 years experience  •  Internet Services

Salary depends on experience
Posted on 11/17/17
Altoona, IA
11 - 15 years experience
Internet Services
Salary depends on experience
Posted on 11/17/17


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


Facebook is seeking a Director to lead Data Center Facility Operations for our operating sites in the central region of the US. Our central region is made up of data centers in Nebraska, Iowa, and Ohio, as well as future sites that are yet to be announced/built. This role will provide oversight, monitoring, and direction to operating data centers, with a strong focus on leadership and operational excellence. This role will also create industry leading vision and strategy, scale operations, develop management talent, and develop robust processes and standards to enable Facebook’s expansion. This position is full-time and will be located at or near a Facebook location in the central region of North America.

Required Skills:

  1. Lead the data center Facility Operations teams for the operating sites in the central region of North America

  2. Build a high performing team by mentoring and developing the management team and senior individual contributors

  3. Develop robust processes and standards to enable efficiency and effectiveness

  4. Develop a scalable operations model to include a documented roadmap, goals, and objectives

  5. Evolve the staffing model to support the requirements of a global world-class organization

  6. Define and manage to Key Performance Indices (KPI) for mission critical facility operations

  7. Provide leadership to understand, collaborate, and influence across the organizations that connect with the Infrastructure team

  8. Scope and execute complex data center retrofit/upgrade projects in coordination with the Construction team

  9. Prepare and manage OPEX and CAPEX budgets

  10. Provide leadership for the following: Preventive and predictive maintenance programs, IT load management and capacity planning, Document standardization of MOP’s, SOP’s, EOP’s and record drawings, Equipment failure root cause analyses and corrective action plans, and Incident management

  11. Develop and lead effective cross-functional communications between Facility Managers, the leadership team, and adjacent operating teams

Minimum Qualifications:

  1. 10+ years’ experience leading a data center or technical operations team where high availability is critical

  2. Experience in personnel management, and staffing and scheduling for a 24/7 environment

  3. Ability to communicate at all levels

  4. Demonstrated track record of thinking strategically and executing tactically

  5. Experienced in change management and team building

  6. Proven experience in leadership development

  7. Demonstrated experience in leading projects

  8. Experience in vendor management and negotiations

  9. Experience in data center power and cooling infrastructure or other complex critical systems, and the ability to apply that experience to current data center challenges

  10. Demonstrated problem-solving skills

  11. Ability to adapt to a fast-paced, hands-on, start-up work environment

  12. Ability to travel approximately 35%

Preferred Qualifications:

  1. BS in Engineering

  2. Experience managing teams of 50+ people

  3. Experience in diverse industries such as electrical generation, electrical distribution, cooling technologies, and fire suppression systems

  4. Understanding environmental health and safety programs

  5. Understanding of network and cabling infrastructure

Industry: Internet

Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.