Account Executive - Single Family

11 - 15 years experience  •  Financial Services

Salary depends on experience
Posted on 10/19/17
Mc Lean, VA
11 - 15 years experience
Financial Services
Salary depends on experience
Posted on 10/19/17

Position Overview

This role is a key sales opportunity within our Single Family, Sales & Relationship Management organization. It will be primarily responsible for business development and management of key customer relationship(s) with a keen focus on leading or promoting activities that impact the customer experience, with the objective of increasing and sustaining customer satisfaction.
* The hired candidate may work remotely (east coast) but must be based in McLean, VA.

Responsibilities include:

* Communicate effectively and coordinate cross-functional resources to optimize achievement of potentially disparate objectives (market share, credit quality metrics, affordable housing, profitability etc.)
* Develop a deep and thorough understanding of the customers’ business models and strategies in order to develop and integrate a pro-active approach to optimizing the value of the relationship to both Freddie Mac and the customer
* Develop and implement a customer engagement plan to include face-to-face meeting frequency standards, support team engagement, and meetings with Freddie Mac senior officers (as appropriate)
* Influence account level outcomes and convert to best practices where appropriate
* Comply with assigned reporting requirements, sales processes and standards, and communication of results
* Develop and maintain strategic account plans for each customer that addresses the customer needs and achieves the Freddie Mac goals and objectives in a balanced relationship, presenting plans periodically, and monitoring results
* Work on issues of diverse scope.
* Regularly engage with internal management across all levels as well as C-Suite level executives in customer base. Interactions frequently involve special skills, such as negotiating with customers or influencing senior level leaders regarding matters of significance to the customer or organization

Qualifications

* Typically has 10+ years of relevant experience in the primary and secondary market
* Bachelors degree in Business Management, Finance, or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills
* Proven success in a consultative selling environment
* Demonstrated ability to develop and execute solutions to complex issues and transactions
* Broad understanding of the secondary mortgage market and technical competency related to economics of mortgage banking
* Willingness totravel on a regular basis asrequired

Preferred Skills

* Strong communication and organizational skills
* Ability to manage multiple efforts simultaneously
* Working knowledge of the capital markets and best execution

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