Software Sales Engineer

Industry: Business Intelligence

  •  

8 - 10 years

Posted 373 days ago

Roles and Responsibilities:

  • Pre-sales and post-sales support, including travel to customer locations either independently or with Mersive’s Mid-Atlantic Regional Sales Director and possibly other Mersive representatives
  • Front line, tier 1 email and phone support for our customer and reseller/partner base
  • Reporting on customer visits to the Mersive sales/management team, including any technical obstacles the customer is experiencing, customer feedback about the product, etc.
  • Working with the Mersive management team to complete value-add initiatives as they arise, including involvement in product management and marketing projects, etc.

Required Qualifications/Experience

  • Bachelor’s Degree in Software Engineering, Computer Science, Computer Information Systems, or related field
  • 6-10 years pre- and post-salesexperience with software and hardware products
  • IT/networking knowledge including TCP/UDP/IP, routing, WLAN, VLAN, etc.
  • Ability to write/articulate technical concepts clearly and accurately
  • Exceptional Microsoft Office skills including Word, PowerPoint, Excel
  • Ability to work independently with minimal supervision balanced with willingness to follow specific direction when required
  • Travel will be required
  • Must pass a thorough security background check
  • Must be located in DC or Northern VA

Desired Qualifications/Experience

  • AV/IT Convergence Products (industry experience).