National Accounts Relationship Manager

Salary depends on experience
Posted on 11/15/17
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 11/15/17

Client Relationship Managers build and develop partnerships with some of our largest clients; driving retention, engagement, and advocacy. This is an especially unique opportunity for you to be creative — speak up, challenge the status quo, and help us continue to shape our future!

Responsibilities:

  • Develop trusted relationships at all levels of your clients’ organizations — from Executive decision-makers to front-line Practitioners
  • Advocate for clients from within ADP, collaborating with internal partners to ensure delivery of service excellence
  • Become a student of the clients and industries that comprise your portfolio, proactively addressing both opportunities and risks
  • Proactively monitor and develop client engagement through formal business reviews, Executive-level strategy sessions, and other meetings and events as applicable
  • Deliver insights to your clients using ADP’s strategic and analytical resources
  • Seek opportunities to reinforce the ADP value proposition
  • Lead contract negotiations – from strategy to signature
  • Ability to travel to client sites on a regular basis. Since most clients are in US Northeast, travel would not typically require an overnight stay

Qualifications:

  • Bachelor’s Degree
    • Exceptional candidates actively working toward a Bachelor’s Degree will be considered
  • 3 to 5+ years’ experience in Client Relationship Management or demonstrated success across relevant competencies:
    • Track record of building and developing trusted B2B relationships
    • Excellent written and verbal communication skills
    • Ability to persuade and influence without direct authority
    • Proven success at both high-level strategy development and follow-through on tactical details
    • Exceptional personal accountability and integrity
    • Thrives in fast-paced, entrepreneurial environment
  • Must reside in the US Northeast, specifically – In the Boston, MA area, or Parsipanny, NJ area
    • Remote candidates must be within proximity to Boston to be considered.

PREFERREDQUALIFICATIONS: Preference will be given to candidates who have the following

  • Close proximity to one of the major cities in the US Northeast

Req Number: 144022

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