Senior Applications Systems Analyst

DartmouthHitchcock Medical Center   •  

Lebanon, NH

Industry: Business Services


5 - 7 years

Posted 354 days ago

At the direction of the Manager/Team Lead, work collaboratively with all departments, and function independently in defining, troubleshooting, and solving software and system analysis assignments using established system analysis techniques.  Demonstrate advanced ability, integrity, and innovation in applying systems analysis techniques, knowledge, and experience to the needs of the organization.  Position will be responsible for build and maintenance in the Epic Contracts Management application and providing technical support for the contracting and financial operational groups, as well as other end-users.  Will also develop build and support proficiencies to provide backup support for other Epic modules and their constituent users as well as assisting with the implementation of other information system initiatives within revenue management operations.  Works with Manager/Team Lead to develop work plans, and assists in recruitment, technical development and supervision of non-senior team members.  Ideal candidate would have Epic Contracts Management certification (primary); Resolute Hospital Billing/Single Billing Office (HB/SBO) or Resolute Professional Billing/Single Billing Office (PB/SBO) certification would be a plus.   

Successful analysts are able to hold discussions of the concepts involved in system design (or issue investigation) while they are not actively working with or looking at the system or documentation, and make the technology understandable to others (e.g. analysts in other IS positions, end users or organizational leadership).

Ideal candidate with strong leadership, interpersonal, communication and organizational skills desired.  Must be available for evening, weekend or on call hours if needed by department. 

MINIMUM EDUCATION & EXPERIENCE:  Bachelor's degree or the equivalent with a minimum of 5 years of practice and information systems analysis/implementation experience required.  Experience with the Epic Contracts Management application required, and additional experience/certification with HB/PB/SBO would be a plus.  Genuine interest in information systems and a demonstrated ability to work both independently and on teams desired.  Must be self-directed, flexible, and have excellent organizational skills.  Excellent interpersonal, written and verbal communication skills required.  Must be able to demonstrate an analytical approach to problem solving and needs definition.

Note:  The successful candidate may be hired at an Analyst or Senior Analyst level, depending upon qualifications and experience.