Store Director

Academy Sports & Outdoors   •  

Dothan, AL

Industry: Apparel & Footwear

  •  

5 - 7 years

Posted 345 days ago

Job Description

WORK EXPERIENCE: At least five years of management experience in a complex, large format store

EDUCATION: Bachelor’s degree in relevant field of study or equivalent years of related work experiencerequired

ATTENDANCE: Regular attendance required.

SKILLS & ABILITIES:

  • Leadership skills to inspire, lead and manage a large retail organization
  • Customer service skills to train store associates
  • Entrepreneurial skills to diagnose and capture sales opportunities
  • Operational and execution skills to manage store supply chain, maintenance and other activities
  • Employee relations expertise to drive associaterecruitment and retention
  • Ability to interpret and communicate policies and initiatives to store associates to drive execution
  • Financial planning and budgeting experience to achieve financial objectives
  • Ability work flexible hours such as evenings, weekends, and holidays as necessary
  • Ability to travel periodically to assist in other stores as needed

SOME DUTIES:

  • Primary Objective: Provide leadership to a store in order to achieve customer service, associate engagement and profitability goals.
  • Oversees an assigned store to inspire and lead associates while driving sales
  • Drives customer service through leading by example and providing hands on customer service training
  • Serves as the primary communication channel to store associates on policies, procedures and sales opportunities
  • Conveys Academy’s entrepreneurial and sales oriented culture to capture and preserve market share
  • Maximizes employee retention through utilization of best practices in hiring and mentoring
  • Manages store operations including supply chain, merchandising, maintenance, inventory control, loss prevention, treasury and risk management
  • Drives in-store training processes to provide excellent customer service, associate product knowledge, process understanding and risk management
  • Provides strategic regional merchandise insights to Academy’s merchant organization from personal insights and customer feedback
  • Drives store profitability by driving sales and managing expenses including payroll, maintenance, shrink and other controllable expenses
  • Provides strategic insights on regional attributes related to competition, economic trends, marketing opportunities and other variables
  • Participates in Academy’s budgeting process by assisting in the development of sales objectives
  • Oversees the performance management and career-pathing process for assigned store to ensure career development goals are met
  • Fosters Academy’s community involvement to drive sales and customer awareness
  • Champions Omnichannel initiatives to drive in-store customer service and online sales
  • Partners with marketing team to drive customer traffic through grass roots and localized marketing
  • Develops, coordinates and delivers performance evaluations and career-pathing objectives for store associates
  • Stays abreast of retail trends
  • Required to learn company policies and procedures
  • Required to learn company safety rules

Duties may change and associates may be required to perform other duties as assigned.

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