Area HR Manager

Securitas Security Systems Usa   •  

Toronto, ON

Industry: Security Services


5 - 7 years

Posted 401 days ago

This job is no longer available.


•    Provides management oversight/interpretation of HR policies and procedures, and the Collective Agreement.
•    Provides guidance to Branch management regarding all disciplinary matters.
•    Keeps Area management and staff advised of new Provincial Legislation/Regulations and Company policies related to HR; monitors and reports on progress towards the Federal Contractors Employment Equity goals and related requirements.
•    Serves as a liaison on HR initiatives and issues between Corporate, Area Office, Branches, and Shared Services HR functions, including Employee Relations, Compensation and Benefits, and Recruiting & Retention efforts.
•    Direct oversight and management of the Recruiting and Training Department.
•    Provides guidance to Branches for recruiting and personnel development initiatives as part of a comprehensive labour management strategy.
•    Monitors inactive list.
•    Ensures compliance with Provincial legislation, WSIB, WCB, CSST (including RTW Program), Health & Safety and Private Investigators and all applicable legislation.
•    Manages the respective Area Return to Work Program.
•    Investigates all on site accidents and/or critical injuries.
•    Performs quality audits and audits Branch office HR practices and files; reviews HMC established requirements.
•    Administers employee benefit plans on the local level.
•    Participates in payroll administration, including the production of ROE’s.
•    Manages union remittance and recaps.
•    Tracks and manages the disability programs (Short and Long Term).
•    Manages the Employee Recognition/Anniversary Program.
•    Responds to Ministry of Labour requested as required.
•    Coordinates Health and Safety meetings and that compliance with OHSA is maintained.
•    Ensures required safety equipment is provided to Security Officers on-site when required.
•    Prepares and posts JHSC minutes at branch.
•    Produces spreadsheets/reports pertaining to health and safety.
•    Advises support staff on the interpretation of collective agreements.
•    Reviews, investigates and responds to grievances.
•    Negotiates settlements of appeals and disputes in regards to grievances.
•    Reviews, investigates and responds to grievances.
•    Conducts Hotline investigations.
•    Other duties as assigned.


•    Understanding of security operations.
•    In-depth knowledge of effective HR practices and legal/regulatory framework in a service industry environment.
•    Presentation and group facilitation skills including adaptation to various audiences such as first line employees, management and customers.
•    Ability to think strategically and develop innovative solutions.
•    Knowledge of the various Provincial Legislation and Regulations.
•    Thorough knowledge of recruiting practices, techniques and sources.
•    Thorough understanding of standard office procedures and practices.
•    Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
•    Use of personal computer and standard office productivity software, including word processing and spreadsheet applications.
•    Excellent recruiting and interviewing skills.
•    Ability to conduct counseling in routine disciplinary matters.
•    Ability to read, analyze, and interpret various internal and external documents and reports.  
•    Ability to write reports, business correspondence, and procedures in a clear and concise manner.  
•    Ability to plan, organize, and display leadership skills.
•    Ability to interact effectively at all levels and across diverse cultures.
•    Ability to maintain professional composure when dealing with emotional or confrontational circumstances.
•    Ability to carry out multiple assignments concurrently.
•    Ability to be an effective team member and handle projects responsibly.
•    Ability to adapt to changes in the external environment and organization.
•    Courteous telephone manner.
•    Strong internal/external customer service skills and results oriented.
•    Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint.


•    Bachelor’s Degree and five (5) or more year’s progressively responsible Human Resources / Labour Relations experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.  Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.  CHRP designation an asset.

WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, required the physical and mental capacity to perform effectively all essential functions.  In addition to other demands, the demands of the job include:
•    Maintaining composure in dealing with authorities, senior executives, clients, and staff, occasionally under conditions of urgency and in pressure situations.
•    Must undergo and meet company standards for background and reference checks, and behavioural selection survey.
•    Required ability to handle multiple tasks concurrently.
•    Handling and being exposed to sensitive and confidential information.
•    Regular use of vehicle required in the performance of duties.
•    Occasional travel to other locations may be required.
•    Directing, motivating, training and coaching staff in a positive manner.
•    Reading and analyzing reports and data, including computer usage.