To direct the fraud/risk aspects of Corporate Security tasks associated with the Enterprise Fraud Platform Modernization project, perform business analysis on existing/new processes and make recommendations for improvements, represent business interests to meet department/bank objectives, and serve as liaison between business units and IT, working across all levels of the organization and providing thought leadership.
Bachelors degree with 6 years experience in a business analyst role to include two years experience in software implementation.
Masters degree with 4 years experience in a business analyst role to include two years experience in software implementation.
Associates degree with 8 years experience in a business analyst role to include two years experience in software implementation.
Broad knowledge of banking processes/systems and in-depth knowledge of Fraud Management, Loss Prevention, and Investigative Services methods and solutions.
Strong analytical and conceptual thinking skills with the ability to leverage data to drive decisions.
Proficient in technology including Microsoft Word, Excel, PowerPoint, Project, and Visio.
Experienced in business process/requirements analysis and solution configuration.
Familiar with project management methodology.
Excellent verbal/written communication, problem solving, organization, time-management, facilitation/presentation, interpersonal, and negotiation skills.
Detail-oriented and thorough.
Ability to work with all levels of management.
Other Preferred Qualifications:
ACH, Online Banking, & Wire fraud management expertise.
Working knowledge of SQL, Cognos, and Crystal.
First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.
Nearest Major Market: Raleigh
Job Segment: Systems Analyst, Financial, Bank, Banking, Social Media, Technology, Finance, Marketing