Operations Program Manager

Salary depends on experience
Posted on 11/17/17
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 11/17/17
  • 5+ years in project  management, business management, or other program delivery
  • Acting as central point of contact for all internal reporting and communication pertaining to your responsibilities (with Bridgewater employees, senior management, property management, and other stakeholders)
  • Managing all related outsourced service providers in the execution of Moves, Adds and Changes, overseeing their adherence to contract terms and evaluation of performance via metrics management and reporting;
  • Creating and managing an operational budget

The Operations Program  Manager for Moves, Adds, and Changes ("MAC") will be lead a team responsible for overseeing all people moves, furniture additions and small office reconfigurations across six sites – a little less than one million square feet. S/he will also act as Supplier Relationship Manager for our primary moves outsource service provider for the entire portfolio, overseeing customer relationship management, governance, strategy, operations, contract performance management, desktop connectivity, innovation and reporting. 

The Real Estate and Facilities (REF) department manages and optimizes a portfolio distributed across multiple sites and delivers day to day services to ensure an excellent workplace environment for all Bridgewater associates, clients, and guests.  It has responsibility to create and deliver a long term real estate strategy that aligns the portfolio to the ever-evolving needs of Bridgewater and execute associated capital projects.  In addition to managing the physical assets and ensuring the health and safety of the community, the department also delivers BAU services such as Hospitality, Transportation, Mail, Print, and Moves.  The internal team of approximately 100 staff is supplemented by external contractors, consultants, and vendors.


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