Server Break Fix Engineer - MS062063

Parallel Partners  •  Winston Salem, NC

Less than 5 years experience  •  Information Services

$40K - $50K
Posted on 07/19/17 by Raul Garcia
Parallel Partners
Winston Salem, NC
Less than 5 years experience
Information Services
$40K - $50K
Posted on 07/19/17 Raul Garcia

We are currently searching for multiple Server Break/Fix Engineers!  Days, evenings and weekend shifts available, 1 hour for lunch, and you must be flexible to work nights and weekends, overtime, and rotational schedule as required.  A valid driver's license and proof of automobile insurance are required for this position and you must be able to pass a pre-employment 7year background check and drug screen and a FBI fingerprint background check.  This is a full-time position with benefits.


-The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair.

-The Server Break/Fix Engineer will provide onsite service to meet 24x7 SLA’s.

-The Server Break Fix Engineer will provide documentation for testing activities.

-The Customer Service Engineer will provide documentation for assigned projects.

-The Server Break Fix Engineer will identify and coordinate all customer service related activities and objectives with assigned customer base.

-The Customer Service Engineer will establish and grow effective service relationships with assigned customer base.


-Minimum of 3-5year’s technical experience in a hardware Break/Fix environment for enterprise level servers, disk and tape storage arrays and libraries.

-Minimum 3-5years experience in a role involving direct customer contact (internal and external customers).

-Technical knowledge and proficiency with SUN Servers and/or IBM pSeries and iSeries a must.

-Technical knowledge and experience with DELL and HP Servers a plus.

-Excellent oral and written communication skills required.

-Ability to multi-task and maintain priorities.

-Must be a self-motivated team player and able to immediately contribute to a fast paced, deadline intensive environment.

-Proficiency in Windows based applications, Word and Excel.

-Work at client site servicing/supporting client’s customers.

-Must have an insured vehicle, possess a valid driver’s license and a good driving record.

-Must be able to pass a drug and background check.

-Must be able to work weekends, shift and/or rotational schedule as required.

-Must be a US Citizen.

-Must be able to lift a minimum of 50 pounds.

-Minimum educational requirement of a H.S. Diploma or GED equivalent.

-A+ and Network+ Certification a plus.

Keywords:  Winston Salem NC Jobs, Server Break Fix Engineer, Customer Service Engineer, Break/Fix, IBM, Dell, Sun, Servers, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting

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