Business Systems Analyst, Warehouse & Logistics

5 - 7 years experience  •  Manufacturing / Packaging

Salary depends on experience
Posted on 07/18/17
Oak Brook, IL
5 - 7 years experience
Manufacturing / Packaging
Salary depends on experience
Posted on 07/18/17

Business Systems Analyst, Warehouse & LogisticsThe Business Systems Analyst, Warehouse & Logistics, is responsible for the design, delivery, and support of application solutions for Warehouse & Logistics business processes, primarily SAP Materials Management, Warehouse Management, Logistics Execution, Supply Chain Management and integration with 3rd party WMS applications (PkMS). The Business Systems Analyst, Warehouse & Logistics will engage business stakeholders to: elicit and define business requirements; design, develop, and implement solutions that meet business needs; collaborate with cross-functional teams to implement integrated solutions; drive deployment of solutions including end user training and communications; support production systems including analyzing and resolving production problems and end user service requests.   The role requires strong technical abilities within application design, configuration, implementation, and support, especially with SAP solutions; building and maintaining relationships with business stakeholders; understanding of business processes; ability to work with cross-functional teams; basic project management skills; and strong communication skills.  The role will interface withmultiple departments including Distribution, Logistics, Customer Service, Manufacturing, and Finance.  The role will interface with multiple locations including Corporate Headquarters in Oakbrook, IL; Manufacturing & Distribution in Nogales, MX; and Distribution Centers in Tucson, AZ, Addison, IL, and several other sites across North America.   

  1. Implementation,      configuration, development, and support of SAP (MM/WL/LE/SCM and 3rd      party WMS interfaces) along with related applications that support      Warehouse & Logistics business processes.  Activities include:
  • Work with business stakeholders to understand business processes and elicit, define, and analyze business requirements.
  • Collaborate with functional and technical teams across all modules of SAP and other applications to define and design proposed solutions that meet business requirements and adhere toapplication design guidelines, strategies, and industry best practices.
  • Create deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation.
  • Configure, prepare, and test applications to meet designs.
  • Facilitate resolution of cross-team business issues.
  • Collaborate with business partners on deployment including training, change management, and communications.
  • Create documentation and training materials; deliver training and communications; assist in organizational change management.
  • Create test cases to cover business processes and system functions; execute tests; analyze and resolve defects.
  • Manage own work to deliver according to project schedules; be accountable for delivery.
  • Apply project management standards and concepts; prepare work estimates and work schedules; create and update project plans.
  1. Understanding      of LEAN principles such as Kanban, single piece flow and how they apply to      warehouse management and material flow.
  2. Familiar      with RF technologies, barcoding and how they support      inbound/outbound/inter-plant material movement.
  3. Support      production systems; proactively work to analyze and resolve production      problems in a timely manner.Resolve end user service requests.
  4. Identify      opportunities to leverage applications to improve business processes, and      support business re-engineering efforts.Research and represent industry best practices.
  5. Occasional      travel required to other Chamberlain facilities (up to 50% travel).
  6. Familiarity      with SCM Supplier Network Collaboration (SNC) a plus.

 Education:Bachelor’s in Information Systems or equivalent required.  Masters in Computer Science a strong plus.Experience:  

  1. Minimum 3 years experience in      Information Technology, preferably applications development or      configuration.  
  2. Minimum 3 years experience      with SAP WM/MM/LE including hands-on configuration.  
  3. At least one full lifecycle      implementation of SAP including Blueprint phase.  
  4. Minimum 5 years working with      business processes related to Warehouse & Logistics such as; Raw      materials in a manufacturing environment, Logistics Execution, MRP, Sales      &Distribution, Material Master, and Inventory Management.
  5. Experience with additional SAP      solutions including SAP SCM and 3rd party WMS systems (PKMS) desired.

Experience in global environments a strong plusKnowledge, Skills and Abilities:  Business Systems Analyst Core Job Knowledge & Skills:

  1. Strong knowledge of core      business systems and proficiency in configuration and customization in      multiple functions. Able to design and develop technical solutions of      moderate complexity in their functional area(s).
  2. Strong skills in systems      analysis, problem analysis, troubleshooting, and technical error      resolution.
  3. Strong working knowledge of      software development lifecycles and how to take a solution from concept      through design, development, testing, and deployment including release and      change management.
  4. Strong business requirements      analysis skills and ability to develop alternatives and recommend systems      solutions to business problems. Ability to clearly communicate technical      topics with business stakeholders.  
  5. Possesses deep knowledge in      at least one technical area, and strong breadth of knowledge across other,      related, integrated technical areas.
  6. Strong data analysis skills      and ability to translate business reporting needs into specific technical      requirements and report designs.

Other Knowledge, Skills, and Abilities:

  1. Business Knowledge: In-depth knowledge of business      processes and operations in their functional area, and an understanding of      upstream and downstream business processes and their integration points.
  2. Business Relationships: Builds strong relationships      with stakeholders; appropriately manages stakeholder      expectations; collaborates effectively.
  3. Project      Management, Planning & Organizing: Ability to estimate work efforts      consistently and accurately; manages own time to meet estimates and      project deadlines
  4. Communication:      Communicates clearly and effectively in both written and verbal      communications; able to explain technical solutions to a business person.
  5. Self-driven, fast learning, organized, goal      oriented individual with positive attitude.  
  6. Ability to travel in US and      to Nogales, Mexico. 
  7. Bilingual Required
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