Inside Sales Representative

 •  Nfrastructure Clifton Park, NY

Less than 5 years experience  •  IT Consulting/Services

Salary depends on experience
Posted on 08/30/17 by Laura Santoro
Clifton Park, NY
Less than 5 years experience
IT Consulting/Services
Salary depends on experience
Posted on 08/30/17 by Laura Santoro

Let’s Work Together

Inside Sales Representative

This position is based in Clifton Park, NY

LIFE at nfrastructure

At nfrastructure, we understand that our success results from our diverse workforce.  nfrastructure nployees relish challenging projects working alongside technology’s best and the brightest.  Our team members enjoy the freedom and support they receive to help our customers solve problems and capitalize on opportunities.  Our work environments are designed to foster collaboration, creativity, excitement and success. We are a high-growth organization that counts many of the world’s most admired brands as customers.  nfrastructure is a CRN Triple Crown winner, a member of the Fast Growth 150, Tech Elite 250 and Solution Provider 500, Inc.’s Build 100 List of Sustained-Growth Companies, Inc.’s 500|5000 list, and are recognized as both a Times Union Top Workplace and a Best Company to Work for in New York State.

The role: Inside Sales Representative

As the Inside Sales Representative, you will be responsible for supporting thesales team and acting as the subject matter expert for process documentation for hardware purchasing, receiving, billing and system entry. You will work with Account Managers, vendors and customers to maintain ongoing business in the IT infrastructure products arenas through direct salessupport to ensure effective delivery of communication and services.


  • Support outbound and inbound accounts
  • Assist the Sales Executives with acquiring, servicing, and retaining high quality customers
  • Responsible for tracking shipments and backorders, processing of invoices
  • Responsible for creation and maintenance of dashboards andreports
    • Weekly order status reports toSales and Project Management Team
    • Quarterly reports to manufactures
    • Financial dashboards
  • Coordinate any required CRM customization/updates
  • Responsible for monthly/quarterly reports to manufacturers
  • Record accurate and complete information in CRM

  • Prepare quotes and make adjustments as appropriate
  • Organize/prioritize quote requests as they are received
  • Work withSales Executives and Senior Staff on hardware RFQ pricing and responses
  • Create and manage entries into the internal CRM system for product sales opportunities
  • Create and manage quoting documentation in the internal CRM system and company networkshared drives
  • Receive customer HW PO’s, review for accuracy, gather any missing information and organize all ordering information
  • Work with post sales to coordinate accurate, timely and successful procurement of the orders from distributors and vendors to ensure delivery to the end users
  • Confirm accuracy of all PO’s and quotes and submit to post sales for ordering
  • Maintain positive working relationships with manufacturers and vendors
  • Support customers when needed, providing order status and tracking information upon request


  • Bachelor’s degree in business related field and two years’ experience
  • Excellent organizational, time management and problem solving skills
  • Excellent telephone skills
  • Experience with MS Office
  • Ability to work in a fast-paced, self-directed entrepreneurial environment
  • Knowledge of IT product lines i.e. Cisco, HP, EMC highly preferred

About nfrastructure:

nfrastructure partners with the world’s most admired brands to design, build, and operate infrastructure and applications for digital business. Our insight, execution, and results culture, world-class engineering talent, on-site technical service in every major market, tightly integrated high-availability remote support and our innovative, proprietary “nterprise” software platform delivers a highly differentiated value proposition for our customers and partners. 

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