Senior HRIS Specialist

BorgWarner   •  

Auburn Hills, MI

Industry: Engineering Services


8 - 10 years

Posted 335 days ago


The incumbent will supervise and assist with the ongoing updates, maintenance and on-going support of the Workday global Human Resource Information System and Helpdesk Support function.  The position will provide overall supervision for day-to-day Helpdesk Support but will also be expected to provide hands on support in various areas of the Workday system including but not limited to Configurations, Security Administration, Audits, System Improvements, Updates, Reporting, etc.   Position will be expected to manage projects and lead the implementation of new Helpdesk support processes along with Workday System Updates.  The incumbent will be expected to provide technical and functional end-user support for Human Resource users.    


  • Manage and assist with the ongoing day-to-day global support of the Workday system (Help Desk system and allocation of tickets) and Help Desk Support function

  • Create, implement and maintain Service Level Agreements along with robust processes to provide global Help Desk Support for Human Resource professionals.

  • Manage and support the Workday system upgrades twice a year  

  • Provide ongoing support for Workday setup including, but not limited to, maintaining job codes, cost centers, transactions, supervisory organizations, etc.  

  • Administer security for Workday

  • Run, write and distribute basic Workdayreports

  • Perform data audits to ensure the integrity of data within the Workday system

  • Work with internal and external auditors

  • Perform system configurations and work with end-users globally

  • Functional contact and support for Human Resource users

  • Assists in the support of testing, data conversion, and implementation of potential new functionality along with Payroll and Time and Attendance systems and interfaces.

  • Trains departmental and organizational staff on systems.

  • Oversee the development and maintenance of user manuals, training materials, operational procedures, translations, etc.

  • Maintains current knowledge of the HRIS marketplace and system capabilities


  • Bachelors Degree in Human Resources or Information Technology related field

  • Eight plus years related experience in Human Resource Information Systems

  • Two plus years of supervisory experiencepreferred

  • Two plus years of prior experience supervising HRIS Help Desk Support preferred

  • WorkdayHR System experiencepreferred

  • Two plus years of project management preferred

  • Demonstrated coordination, facilitation, consultation and conflict resolution skills.

  • Professional verbal and written communication skills required.

  • Position requires a strong team player.


  • Interpersonal Savvy

  • Process Management

  • Motivating Others

  • Problem Solving

  • Functional/Technical Skills

  • Organizational Agility

  • Creativity

  • Customer Focus

  • Listening

  • Informing


  • One direct report

  • Indirect Regional Support.

    Job ID : R2017-1763