Operations Manager - IT

8 - 10 years experience  •  Business Services

Salary depends on experience
Posted on 11/01/17
8 - 10 years experience
Business Services
Salary depends on experience
Posted on 11/01/17

Job Description

POSITION SUMMARY:
This is an immediate fully funded position supporting the  Distributed Ground System-Experimental (DGS-X) system at Langley AFB, VA. The individual Manages, schedules and coordinates work flow of computer operations personnel. Provides technical expertise to system users in resolving highly complex operating problems. 
 
RESPONSIBILTIES:
 
Support Distributed Ground System-Experimental (DGS-X) system operations and promotes AF Distributed Common Ground System (AF DCGS, AN/GSQ-272 Sentinel) modernization and operations of a 24/7 help desk.
 
Charged with coordination and planning of all IT Operations and ensures coordination with external Enterprise stakeholders
 
De-conflicts remote administration activities with ongoing ISR operation missions.
 
Directs activities for logistics, system administration, security, testing events, network support, and engineering
 
Assigns work to and trains subordinates based on priorities, difficulty of assignments, and the capabilities of staff.
 
Manages project management plans, schedules, develop and updates charts, proposals and design documents to be submitted to the client staff and management for approval.
 
Studies program operating instruction sheets to determine equipment setup and run operations.
 
Manipulates controls in accordance with standard procedures to rearrange sequence of job steps to continue operations when individual units of the system malfunction.
 
Maintains operating records such as machine performance and production reports.
 
Advises senior management of project/computer operations shortfalls and proposes alternate feasible solutions.
 
Interfaces with internal and external customers to develop computer operations requirements.
 
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
 
REQUIRED QUALIFICATIONS
 
Must have at least a current Top Security Clearance with the ability to obtain SCI access within 90 days of hire.
 
Possess in-depth knowledge of AF DCGS intelligence operations and mastery level knowledge of AF DCGS mission operations planning and operational management of Enterprise-level mission assets.
 
Bachelor's degree or 10 years AF DCGS equivalent experience
 
Demonstrable experience managing AF DCGS mission assets
 
 
EDUCATION & EXPERIENCE:
Bachelor's degree or equivalent, 10 years of AF DCGS equivalent and one to two years of supervisory experience.
 
PHYSICAL DEMANDS:
Normal demands associated with an office environment. Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. Some travel may be required.

Job Location

US-Hampton-VA-NORFOLK-VIRGINIA BCH

Req #: 136237

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