The Director – NA Central Presales leads the North America Central Enterprise Presales team. This leader focuses on enabling sales across all technical fronts and creating a streamlined, sales enabling environment.
The Director– NA Central Presales is an expert in Enterprise SaaS operational sales and business enablement processes, and leads a core team that removes technical roadblocks – perceived or actual – to create a frictionless presales experience for customers.
This key function is accountable for understanding market trends, influences, dynamics, and operational architecture which should be leveraged by the sales organization and business managers to drive sales collectively across North America Central Enterprise Sales Team. He or she operates as a business segment expert and technical/process leader for the assigned Sales organization as well as the technical sales expert for global professional service offerings.
Lead a North America Central team with the following responsibilities:
Define, build, manage, and scale a SaaS Presales team of Advanced Solutions Architects & Solutions Architects
Develop & implement world class product pitch & demo methodologies to drive deeper and more value-added sales
Own the presales component of the B2B customer lifecycle end-to-end
Regularly engage in Pluralsight sales team meetings and business segment support team meetings
Work with Sales and business leadership to influence strategic decisions such as: pricing strategy, regional deployment, marketing integration, campaigns, product development, etc.
Function as the voice of the customer in order to influence Pluralsight’s product
Identify and quantify potential gaps in sales and recommend strategic solutions
Partner with business leaders to help provide inputs for the go-to-market sales strategy
Create and document standardized sales processes
Define and report on key performance indicators related to Presales
Maintain visibility to the sales pipeline and help enable strategic opportunities
Become an expert resource and cultivate a high level of expertise on Pluralsight products, technical architecture, related topics, and associated products
Support field marketing events and attend industry-specific forums, trade shows, or events as needed
Develop a close, consistent, and highly effective working relationship with the rest of the Success team to drive a world-class SaaS customer experience
Proven experience and successful portfolio of sales operations initiatives that have a positive and significant impact
5+ years’ experience working/leading in a Sales/Success environment
4 year degree required, technical graduate degree a plus
Experience leading cross-functional sales/Presales teams
Deep understanding of the Enterprise SaaS sales world; including identifying customer pain and delivering solutions
Highly-effective interpersonal skill set
Excellent communicator with strong business acumen; ability to influence senior leaders and structure succinct and effective executive-level communications
Ability to travel up to 50%