Lighthouse Behavioral Health Hospital is an acute care psychiatric hospital serving the needs of children and adults. We are located less than 20 minutes from the beautiful beaches, boardwalk and entertainment of Myrtle Beach.
This position Report directly to the CEO. The individual manages the hospital admissions through the admission process and by developing, implementing and maintaining revenue generating strategies, determining and implementing admissions' best practices, promoting the hospital and maintaining a satisfied patient referral base. Leadership criteria and performance include: Strategic Planning and Goal Setting, Fiscal Management, Staff Management, Performance Management, Teamwork, Communication, Regulatory Compliance and Program Development.
1.Manage and supervise the admission, inquiry and utilization staff and programs.
2.Capable of being back-up for all positions supervised.
3.Handle inquiry calls from hospitals, families, etc., and provide admissioninformation and criteria.
4.Maintain updated census and facility services information.
5.Compile and distribute admission papers and census.
6.Ensure all papers are filled out completely and accurately entered into the system.
7.Maintain a working knowledge of Medicare and Medicaid regulations.
8.Help expedite admission process for emergencies.
9.Build and maintain relationships with hospital accounts and referral sources.
10.Maintain a working knowledge of state, federal and insurance regulations governing reimbursement.
11.Report all inquiries, admissions and discharges.
12.Work with the CNO, DCS and nursing staff to maintain knowledge of bed availability.
13.Maintain relationships with mental health and social services professionals, senior organizations, assisted living and senior housing, appropriate special interest groups, churches, emergency rooms, and other community contacts.
14.Participate in Flash and other meetings to alert staff members of projected admissions, room changes, transfers and discharges.
15.Communicate special needs of new admissions to ensure smooth transition.
16.Manage duties, accept calls, review facility needs with Nursing Supervisors as Administrator on Call when assigned.
17.Maintain schedule to accommodate regular business hours and additional hours needed to accommodate fluctuating workloads.
18.Complete annual education requirements.
19.Adheres to all company policy and procedures.
20.Represents the company in a positive and professional manner.
21.Completes monthly audits of all clinical documentation for admissions and clinical services department.
22.Compiles monthly audit results for admissions and provides and presents data in monthly meetings and for MOR reports..
Educational: Masters's Degree in counseling or in a Licensed RN may have Master's degree in business, healthcare administration or other related area.Prefer licensure or certification in a behavioral health or Nursing area.
Experience: 1 to 2 years working in behavioral health or other healthcare related area.Previous experience managing or supervising admissions or healthcare staff. Knowledge of admission and utilization criteria for Medicare, Medicaid, Federal and State funded programs as well as Private Insurance.
Licensure/Certification: Prefer Counseling related certification or licensure such as MSW or LPC or Registered Nurse.
Technology Requirements:Proficient in utilizing computer software programs to include Microsoft Office, Excel, Power Point and Word.
Knowledge of healthcare admission systems preferred.