The Assistant Vice President (AVP) of the Florida Hospital Cancer Institute (FHCI) provides overall strategic direction for the cancer service line across the FH system. The AVP engages and collaborates with the FH division, and as appropriate, with AHS, on elevating quality and services for oncology. He/she leads the strategic planning and visioning for expanding domains of care, including new or changing programs and services, driving innovation through technology and information systems, elevating clinical performance and stewardship, guiding cancer clinical research that transforms care delivery and partners with industry to formulate new innovative approaches to care. He/she leads and/or influences the strategic, financial, and operational initiatives for specialty cancer physicians, and outpatient cancer centers in Central Florida that offer radiation oncology, imaging, ancillary and medical oncology services. In addition, the AVP is responsible for engaging with medical staff leaders to create and implement new physician models that fully leverage the physician enterprise to position the FHCI as a national leader, a destination site for patients and a national referral site for physicians to grow national recognition for Florida Hospital and the Cancer Institute. Strategic planning and oversight includes the business models of the future, physician strategy and recruitment and overall service line performance based on evaluation of existing services and implementation of new projects with defined milestones and metrics. Measures of success result in both clinical, financial, and market outcomes that demonstrate value to patients, physicians and payors. Responsibilities include oversight of all cancer programs, including all subspecialty programs. The AVP works in a matrix organization but serves as the System leader for the Cancer Institute ensuring each hospital provides the same quality of care. The AVP conducts technology equipment planning including next generation technology to map out capital planning, research, grant development and initiating philanthropic avenues. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to the Florida Hospital Corporate Compliance Plan and all rules and regulations of all applicable local, state and federal agencies and accredited bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Knowledge, Skills, Education, & Experience Required:
- Effective communication, organization, leadership, and decision-making skills
- Proficient in use of Microsoft Office program, particularly Outlook, Word, Excel, and PowerPoint
- Knowledge of the healthcare industry
- Strong business, leadership, communication, decision-making and organizational skills
- Excellent analytical and problem-solving skills
- Ability to work effectively hospital administration, staff, clinicians, physicians and community members
- Effective computer skills, particularly Microsoft Office Outlook, Word, Excel, Powerpoint
- Oral and written communication skills, particularly effective at communicating with employees at all levels of the organization
- Ability to work in a matrix-management environment to achieve organizational goals
- skills in strategic planning, business development, goal setting and results management, quality improvement, budgeting, contract negotiation, marketing, operations management, and human resource management
- Bachelor’s degree in health-related field such as Nursing, Rehab, Imaging, Biomedical Science, etc. or business
- Minimum of seven (7) years of healthcare leadership experience in a hospital setting
- Minimum of ten (10) years of healthcareexperience
- Experience in cancer program operations (preferred)
- Experience in clinical research operations (preferred)
- Experience with translational research operations (preferred)
- Experience in achieving and maintaining cancer program accreditation by the American College of Surgeons (preferred)
- Grant submission and management experience (NCI, NIH) (preferred)
- Master’s degree in business or health care administration or related area (preferred)
- Knowledge of regulatory requirements relating to health care administration (HIPAA, etc) (preferred)
- Knowledge of accreditation standards for cancer programs (preferred)
Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program
SCOPE OF RESPONSIBILITY:
- Administrative and managerial oversight of all aspects of cancer service line across the entire Florida Hospital system, including radiation oncology, imaging, medical oncology, oncology social work, clinical trials, translational research, patient navigation for tumor sites, genetic counseling and risk assessment, clinical quality improvement, philanthropy, marketing, continuing medical education, tumor boards, tumor registry, patient support and education, cellular therapy lab, oncology nursing education, bone marrow transplant, neuro-oncology, gyn- oncology, image recovery spa, and drug replacement program. Matrixes with inpatient oncology nursing units to provide coordinated, seamless oncology service.
- Responsible for fiscal management of cancer service line, including capital, operating and research budgets with system-wide accountability, as well as development and management of grants
- Responsible for strategic planning, physician strategies and recruitment, affiliations, strategic initiatives implementation, quality, and team engagement for the cancer service line.
- Provide leadership and direction for system, departments, services, clinical programs and support areas involved in the provision of cancer-related care and services.
- Responsible for operations, staff, policies and procedures for all areas under scope of responsibility
- Ensure all cancer operations are compliant according to guidelines and standards, including but not limited to, HIPAA, CME, NCCN, ACoS, research subject protection, and CMS requirements.
- Responsible for cancer program accreditation (ACoS, ACR, etc). Assures all cancer data is collected and reported according to state and national accreditation requirements.
- Manage operations according to Florida Hospital Corporate Compliance standards.
- Work with corporate legal team to resolve compliance issues or address regulatory concerns relating to cancer program operations in timely manner.
- Responsible for managing facilities and equipment to adhere to code compliance and patient and staff safety requirements.
- Ensures requirements are met for participation in the NCI’s Community Clinical Oncology Program for clinical trials.
OPERATING & CAPITAL BUDGET/FINANCIAL RESPONSIBILITY:
- Responsible for capital, expense and revenue budgets for FHCI. Establishes and manages budgets for all areas of accountability system-wide.
- Leads long-range capital planning process.
- Develops research grant funding targets, and oversees grant application process and management of grant funds from NIH, NCI, Department of Health, state, federal, and other grant awarding entities.
- Responsible for diversifying revenue sources through philanthropy, grants, and business ventures so as not to be 100% reliant on clinical operations and oversight of the management and compliance associated with grant-funded programs, services, etc.
- Maintains appropriate staffing, equipment and resources to ensure high level patient care at FHCI system-wide.
- Monitors cost containment.
- Negotiates contracts for and makes purchasing decisions for cancer technology, equipment and contract services.
- Leads the strategic, financial, and operational initiatives for 100 specialty cancer physicians, 173 employees, 7 locations in the greater Orlando market, and 5 outpatient cancer centers in Central Florida that offer radiation oncology, imaging, ancillary and medical oncology services.
- Has financial oversight for $21 million annual operating budget and $167 million in net revenue annually. Responsible for capital, research and operating budget, and grant development / management. Oversees 6 direct reports (Director and Manager-level FTEs).
- Responsible for developing, implementing, and continuously evaluating programs and services to meet volume, profitability, quality and service standards. Leading interdepartmental, campus and system initiatives to achieve improvements in clinical care processes and patient services and volume and financial performance with an emphasis on cost reduction strategies
- Responsible for capital and non-capital technology plans and negotiation on an annual basis as well as planning for next generation technology for the FHCI
STRATEGIC PLANNING RESPONSIBILITY:
- Responsible for facilitating short- and long-term strategic planning, business development, and marketing for cancer service line. Develops and measures program goals. Accountable for achieving goals relating to financial, team, service, market and clinical areas of FHCI
- Develops strategies, programs and relationships for capturing market share; increasing consumer preference; growing clinical trialenrollment and volumes; maximizing profits; achieving clinical quality; improving customer satisfaction; and staff engagement and retention.
- Develops clinical quality standards and measures in conjunction with Executive Director and clinical team.
- Responsible for facilitating physician strategies such as physician recruitment, partnerships, and FHCI participation requirements.
- Develops program expansion into target markets (local, state, national and international) through development and implementation of affiliate, network and physician strategies.
- Develops plans to implement new clinical programs to fill gaps in clinical care continuum for cancer program system-wide.
- Provides support and mentorship to Division hospitals on their cancer program operations, when requested.
- Responsible for oncology social work, clinical research/trials, translational research, patient navigation for tumor sites, genetic counseling and risk assessment, clinical quality improvement, philanthropy, marketing, continuing medical education, tumor boards, tumor registry, patient support, cellular therapy laboratory, oncology nursing education, bone marrow transplant program, neuro oncology, gyn oncology, image recovery spa, and drug replacement program.
- Responsible for strategic planning for cancer service line, physician strategies and recruitment, affiliations, implementation of strategic initiatives throughout Florida Hospital system, and for service line performance according to goals (market, clinical, team, financial and service).
PERFORMANCE IMPROVEMENT RESPONSIBILITY:
- Monitors system-wide cancer program performance according to goals; develops and implements strategies to achieve goals.
- Monitors clinical quality performance according to goals, and implements strategies to advance clinical outcomes.
- Monitors FHCI physician participation according to FHCI requirements.
- Develops and implements strategies to achieve cost-savings and operations efficiency when appropriate.
- Attends national cancer-related meetings to learn about new standards and requirements for cancer programs.
- Responsible for developing a robust clinical research division that meets scientific community standards for clinical and translational research and generates peer-reviewed publication; responsible for ensuring safe, ethical, and cost-effective management of cancer clinical research.
COMMUNITY RELATIONS RESPONSIBILITY:
- Develops appropriate organizational structure for cancer service line and modifies as needed.
- Interviews, hires, disciplines, evaluates, and terminates employees according to Florida Hospital’s Human Resource policies.
- Oversees and mentors direct reports. Recruits program leadership. Meets regularly with team to promote smooth operation of program.
- Works in conjunction with indirect reports to ensure cancer program initiatives are met.
- Establishes, communicates and monitors goals for FHCI staff.
- Facilitates strategies to achieve high levels of employee engagement.
- Develops and approves job descriptions and salaries for new positions.
- Leadership responsibility for team morale, satisfaction, productivity, and retention.
- Responsible for physician needs planning, development and recruitment for the development of a multidisciplinary, subspecialty care model.
- Responsible for supervising Institute and Program Medical Directors, creating contractual arrangements, setting and monitoring annual accountabilities, and providing for leadership growth.
- Responsible for hiring and retaining qualified Institute personnel through effective job design, recruitment, retention, development, and performance management programs and processes; assists cancer- related department leadership in same capacity for key positions.