Principal Information Security Analyst

 •  Genesys Salt Lake City, UT and Burlington, MA

8 - 10 years experience  •  Software

Salary depends on experience
Posted on 07/19/17
Salt Lake City, UT
8 - 10 years experience
Salary depends on experience
Posted on 07/19/17


We are seeking a Sr. Information Security Engineer for the leading call center solution provider in the world, Genesys. The successful candidate will have a highly technical information security background and will be well versed in information security technologies, fundamentals, standards and best practices.  They will also possess strong organization & communication skills and the ability to work independently or in a highly collaborative environment.  Further, preference will be given to experience working in a large, diverse, and geographically dispersed organization. Opportunity for telework is available.


  • Under the direction of the Sr. Director, Cloud Security & Compliance, provide technical security expertise to ensure the Confidentiality, Integrity, and Availability of Genesys company & customer data
  • Review, define, & document standard operating procedures & protocols.
  • Advise & consult on technology solutions
  • Provide input on policies, practices, and procedures throughout the Security infrastructure
  • Work in close association with the Senior Director of Security in the implementation of new services, tools, process, or infrastructure improvements
  • Maintain & Operate security infrastructure tools such as Splunk, Qualys, Nessus, IDS technologies and DUO


  • Minimum of 7-10 years of experience in an Information Security capacity
  • In depth experience with at least one area of Information Security, e.g., Vulnerability Management, Penetration Testing, Incident Response, or Forensics.
  • A strong history of performing technical work
  • Demonstrated ability to work collaboratively or independently to accomplish high profile or time-sensitive tasks
  • Successful history of troubleshooting & problem solving
  • Proven history of successfully implementing security controls, testing, & programs in an enterprise environment
  • Solid understanding of Information Security best practices
  • Inherent curiosity and the willingness to learn


Other Desired Experience:

  • Experience working with a workflow management system like JIRA or Service Now
  • Experience in a Continuous Integration/Continuous Delivery or DevOps environment
  • Experience with audits of any Compliance Framework such as PCI, ISO, HIPAA or FedRamp
  • Formal degree or training in some engineering or InfoSec field
  • Experience in a SaaS, IaaS, or PaaS environment


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