Service Now Consultant

Smart Source   •  

NY

Industry: Telecommunications.

  •  

Less than 5 years

Posted 436 days ago

This job is no longer available.

We partner with leading technology platforms to provide an exceptional level of functionality, transparency and value to customers. Shared Services model spanning a variety of organizational silos. Our customers include brand-name organizations in the following industries: Healthcare, Energy, Retail, Telecommunications, Media, Education, Systems Integrators, Federal Government, and State Government.

If you would like to work for a reputable company that supports an entrepreneurial work environment, offers 20% travel, offers some of the best training in the industry, and is the fastest growing ServiceNow.

Requirements for the position:

  • Bachelor’s Degree in Computer Science, Computer Engineering, MIS, or a related field.
  • Thorough knowledge of the ServiceNow System – deployment, integration, implementation, etc.
  • Knowledge of JavaScript (Angular.js)
  • ITIL Certification
  • Strong Plus: ServiceNow Certifications (we implement ITOM, ITSM, ITBM, and HR solutions)

What you will be doing:

  • Lead demonstrations of ServiceNow self-service to IT executives
  • Conduct workshops with organizations to gather requirements
  • Provide insight and guidance on self-service strategies and design
  • Document requirements to create a functional design specification
  • Develop custom items, features and workflows to satisfy business needs
  • Design and develop queries, reports and dashboards
  • Use product APIs for integrations with LDAP, Slack, PagerDuty or other Web Services interfaces
  • Using HTML, JavaScript, CSS, Jelly Script and other relevant languages and tools to deliver internally-facing and externally-facing application elements
  • Assisting in customer acceptance testing
  • Building Front-End Service Portals from the ground up according to customer needs
  • Delivering the best service and high quality to all of our customers

This is a direct hire position with in New York/Washington DC/Chicago and we offer a base salary, full benefits, the best training in the industry, and a lot of other great perks!