Service Now Consultant

Less than 5 years experience  •  Telecommunications

Salary depends on experience
Posted on 11/08/17
Less than 5 years experience
Telecommunications
Salary depends on experience
Posted on 11/08/17

We partner with leading technology platforms to provide an exceptional level of functionality, transparency and value to customers. Shared Services model spanning a variety of organizational silos. Our customers include brand-name organizations in the following industries: Healthcare, Energy, Retail, Telecommunications, Media, Education, Systems Integrators, Federal Government, and State Government.

If you would like to work for a reputable company that supports an entrepreneurial work environment, offers 20% travel, offers some of the best training in the industry, and is the fastest growing ServiceNow.

Requirements for the position:

  • Bachelor’s Degree in Computer Science, Computer Engineering, MIS, or a related field.
  • Thorough knowledge of the ServiceNow System – deployment, integration, implementation, etc.
  • Knowledge of JavaScript (Angular.js)
  • ITIL Certification
  • Strong Plus: ServiceNow Certifications (we implement ITOM, ITSM, ITBM, and HR solutions)

What you will be doing:

  • Lead demonstrations of ServiceNow self-service to IT executives
  • Conduct workshops with organizations to gather requirements
  • Provide insight and guidance on self-service strategies and design
  • Document requirements to create a functional design specification
  • Develop custom items, features and workflows to satisfy business needs
  • Design and develop queries, reports and dashboards
  • Use product APIs for integrations with LDAP, Slack, PagerDuty or other Web Services interfaces
  • Using HTML, JavaScript, CSS, Jelly Script and other relevant languages and tools to deliver internally-facing and externally-facing application elements
  • Assisting in customer acceptance testing
  • Building Front-End Service Portals from the ground up according to customer needs
  • Delivering the best service and high quality to all of our customers

This is a direct hire position with in New York/Washington DC/Chicago and we offer a base salary, full benefits, the best training in the industry, and a lot of other great perks!

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