Business Banking Service Representative II

 •  First Hawaiian Bank Honolulu, HI

5 - 7 years experience  •  Financial Services

Salary depends on experience
Posted on 12/12/17
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 12/12/17

Responsibilities

Provides customer service, sales, and lending and operational support for Corporate Banking clients in coordination with the Relationship Manager.

Qualifications

  • Bachelor’s Degree in business and/or related discipline or equivalent skills and experience

  • 5 years' experience in loan documentation (3 years) and operations, customer service and salesexperience in banking

  • Completion of the Bank’s Customer Service Representative Training course required

  • Experience in commercial loan documentation, commercial loan servicing, cash management services (i.e. Web Cash Manager, account analysis, etc.) and other business services (i.e. merchant services, Corporate Cards, etc) preferred. 

  • Experience as a Customer Service Representative in a Branch or Banking Center preferred.

  • Strong organization skills and able to prioritize workflow

  • Team oriented and focused on consistently providing timely and superior customer service

  • Computer efficiency in MS Word, Excel and Outlook

  • Knowledge of business products and services with the ability to articulately communicate to customer (both internal and external) via verbal and written communication

  • Able to handle confidential matters judiciously

  • Possesses attention to detail with excellent follow-through

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