DBA / DevOps Engineer


Ann Arbor, MI

Industry: Financial Services


5 - 7 years

Posted 333 days ago

The Business

Our Benefits Outsourcing business provides benefits administration and outsourcing solutions to many of the world’s leading organizations.


Our Purpose is to help our clients’ employees realize the full potential of their benefits; helping them be happier, healthier and more secure.


Our Mission is to deliver the highest quality work in the industry, providing an engaging and fulfilling environment for our colleagues, while managing significant and profitable growth.

We are a tight-knit team focused on ensuring operational stability and enhancing effectiveness, working in partnership with business stakeholders, clients, product development, developers, and IT. The backbone of our business is our technology which gives us the ability to provide an excellent experience to the millions of individuals who access our services online – a simple goal with a complex solution.

The Role

We are looking for an experienced SQL DBA with Windows Server and IIS experience, who is client-focused, and who likes to collaborate with infrastructure engineers and application developers when solving problems at scale.

You have supported large production environments in the past and feel strongly about stability, high-availability, uptime, and security. You have a passion for analyzing data and you take an improvement-based approach to everything. You feel confident in your ability to apply industry best practices, as well as being able to come up with creative solutions when needed.

You are all about building in automation for quality control, and you like to use tools to augment your abilities, but you can pull out what you need with a homegrown script in a pinch because you know what you are looking for. Your knowledge and experience allows you to translate that experience into cloud-based systems and databases. You are confident in your ability to deal with production issues, plan for the future, and help the team do the same.

You love being part of a tight team of experts where you can immediately see the results of your contributions when solving technical and business problems. You are looking for a place that gives you space to learn and develop your skills, and the ability to directly apply those learnings to your work.

You should be able to:

  • Implement and support production SQL databases hosted on-premise and in Azure.

  • Troubleshoot and resolve production issues and work with the team to detect and prevent future occurrences.

  • Communicate effectively with both non-technical and technical individuals.

  • Create automated tasks, and custom jobs and scripts for quality control.

  • Provide operational intelligence by collecting and analyzing SQL performance data, and provide optimization recommendations based on your analysis.

  • Collaborate with the team, and the extended business and IT communities, to make recommendations and decisions that facilitate stability, growth, and performance.

  • Write clear, comprehensible documentation to educate a variety of audiences.
    Manage your time and priorities effectively to balance daily ongoing work, and complex projects.

Job Requirements

The Requirements

  • Minimum 5 years of focused experience in SQL database administration, with Microsoft Windows and IIS support in a customer-facing, operational support role, with strategic planning experience.

  • 1 – 2 years of experience with Azure SQL administration. Migration experience a plus.

  • Current experience in high availability database systems and database replication technologies.

  • Current and relevant scripting knowledge. PowerShell experience is required.

  • Demonstrated knowledge of industry trends and standards.

  • Experience protecting mission critical and confidential data.

  • Experience designing and implementing architecture to support scalable and highly available systems, including disaster recovery design.

  • Solid understanding of SDLC methodologies.

  • Excellent verbal and written communication skills including the ability to produce usable documentation.

  • Proficient understanding and experience with ITIL and Agile methodologies.

  • Ability to execute research projects and generate practical results and recommendations.

  • Strong work ethic, attention to detail, and zero-defect mentality.

  • Strong problem solving skills: Innovation, collaboration, analysis, inductive reasoning, event correlation.

  • Ability to work independently with minimal supervision or assistance.

  • Demonstrated ability to manage time and priorities in a fast-paced environment.

  • Experience\Knowledge working in other IT infrastructure areas (firewall, load balancing, DNS, Active Directory, Network, etc.) a plus.

Related Technologies

Microsoft SQL Server, Microsoft Windows, Microsoft Azure, .NET, Redgate, Visual Studio, PowerShell, Octopus, Puppet/Chef concepts and understanding, Team Foundation Server, Active Directory, IIS, SCCM, Application Performance Monitoring (APM), Information Security, New Relic, Application Insights