Senior Systems Management Consultant

Salary depends on experience
Posted on 11/16/17
Nashville, TN
8 - 10 years experience
IT Consulting/Services
Salary depends on experience
Posted on 11/16/17

Responsibilities This position provides consultation and direction in the use oftechnology to meet strategic and tactical business goals for customers and assists with the development and delivery of the proposed solution. Provides technical pre-sales support to Account Executives as requested. Expected to be a premiere expert in one or moretechnologies. Principle solutions include System Center Configuration Manager (SCCM) and the Operations Management Suite (OMS).Responsibilitiesmay include, but are not limited to:

  • Architect and design the implementation of proposed solutions
  • Assists with the management and successful completion of project initiatives on-time and within budget; completing project plans and maintaining project schedules
  • Provide pre-sales technical support, including completing technical aspects of the proposal/statement of work
  • As the client's trusted advisor, identify and pursue additional opportunities
  • Transfer knowledge to customers as part of the delivery of services
  • Mentor less experienced consultants and/or students/interns
  • Aware of customer desired business outcomes from engagements and ensures targeted delivery of solutions to meet those outcomes
  • Seeks new business opportunities with existing clients; shares ideas with Account Executive and Principal team members
  • Handles routine customer issues and manages customer expectations; assisting more junior consultants as needed

    Minimum Requirements

  • Bachelor’s degree from four-year college/university or equivalent (5 years) experience/knowledge with SCCM, SCOM, and/or OMS
  • Deep knowledge of at least two of the following three solutions SCCM, SCOM, and/or OMS
    • Has designed and implemented the solution(s)
    • Can architect and defend a complex solution
    • Advanced knowledge of the solutions capabilities and business benefits
    • Experience customizing and extending the solution’s capabilities
  • 5 years or equivalent work experience/knowledge with the solution(s)
  • At least 7years ofexperiencewith the following:
    • Standard networking: TCP/IP, DNS, DHCP, Active Directory users and groups, basic understanding of GPO's
    • Server OS skills: Installation, Standard usage, Troubleshooting
    • Client OS skills: Installation, Troubleshooting
    • Application skills: Understanding of common install types (EXE, MSI, etc.), and basic scripting (BAT/VBS/PowerShell/Other) 
  • Minimum Certification Requirements:
    • Within twelve months of employment, Consultants are required to hold the MCSE: Private Cloud certification. 
    • As part of the individual’s professional development plans (updated at least once/year), additional certifications and skills will be identified and be required for on-going employment
  • Ability to travel, overnight up to 25%.
  • Ability to travel independently to client sites; if by car, a valid driver’s license or reliable method of transportation is required.
  • Authorization to work in the US without sponsorship.

  Skills and Abilities

  • Ability to work independently/self-reliant and show initiative with minimum supervision
  • Responds well to questions
  • Ability to listen effectively and seek clarification
  • Reacts well under pressure
  • Approaches others in tactful manner
  • Accepts responsibility for own actions
  • Follows through on commitments
  • Balances team and individual responsibilities
  • Exhibits objectivity and openness to others’ views
  • Provides and welcomes feedback
  • Ability to quickly learn new technology and apply appropriately to business situations
  • Ability to work under pressure; meet strict time deadlines
  • A true team player with commitment to success
  • Ability to thrive in a fast paced, rapidly-changing environment.
  • Speaks clearly and persuasively in both negative and positive situations
  • Ability to present complex data effectively
  • Put success of team above own interests
  • Treat others with respect and consideration regardless of status
  • Strong problem solving skills
  • Strong written and verbal communication skills with strong English language grammar skills
  • Working knowledge of Outlook, Excel, Word, and PowerPoint; Various Internet browsers; Visio preferred; Virtualization preferred


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