Services Pricing Strategy and Transformation, Executive Director

JPMorgan Chase   •  

Wilmington, DE

Industry: Financial Services


11 - 15 years

Posted 354 days ago


Chase Merchant Services Pricing team sits within Finance and reports to the CFO. There are three pillars of work that the team is engaged in:

  • §  Pricing Strategy and Analysis - Perform strategic pricing analyses, deliver insights and recommendations to improve business performance. Build next-gen pricing tools and frameworks to generate efficiencies  


  • §  Pricing Transformation - Reengineer pricing capabilities/tools and the overall operating model and reshape the way pricing activities are performed


  • §  Pricing Execution - Maintain pricing capabilities/tools for the business (allowing for self-service); price custom/bespoke deals for large merchants



We are looking for an Executive Director to lead the Transformation pillar and over time provide leadership to various strategic and analytical initiatives. The individual will manage 2-3 high performers and provide coaching and mentoring to junior talent across the larger Pricing team. Examples of the scope of responsibilities include but are not limited to:

  • §  Lead consolidation of various pricing methodologies into a single pricing framework, globally
  • §  Own and shape the go-forward global pricing methodology for Chase Merchant Services  
  • §  Understand the payments industry competitive landscape and develop winning strategies to grow Chase market share and profitability
  • §  Lead a team of analysts in the development and refinement of pricing and profitability models, for new and existing products and services
  • §  Build a deep understanding of cost drivers for the business and apply that understanding to improve pricing models
  • §  Develop collaborative and influential relationships with Planning and Analysis, Product, Sales, Operations, Credit and Marketing teams to improve business performance
  • §  Collaborate within and across Chase Merchant Services to lead the strategy and build of business metrics and key leading business performance indicators 

Ideal traits:         

Thought Leadership

  • §  Identify issues and proactively think of practical solutions
  • §  Able to lead complex/ambiguous analysis
  • §  Creative and able to respond to shifting problems and/or data challenges
  • §  Willing to challenge status quo and not “settle” for sub optimal solutions


Project leadership

  • §  Able to take an idea to execution; delivers real tangible outcomes with a bias towards action
  • §  Understands the importance of planning, building contingencies and delivering on time
  • §  Drives initiatives with minimal supervision



Team and Client leadership

  • §  Effectively communicates complex topics to internal and external clients
  • §  Builds strong collaborative relationships to influence senior partners
  • §  Team player who provides coaching and feedback to junior talent
  • §  MBA or Master’s Degree from a top-tier program
  • §  10+ years of financial analysisexperience; preferred if past experience from a management consulting firm, internal consulting or corporate strategy group
  • §  Previous experience in managing a team
  • §  Strong client management, especially experience managing large-scale change programs, and executive-level communication skills
  • §  Advanced user of Excel and Access; SAS experiencepreferred
  • §  Proven record in analytics, problem solving and execution in a cross-functional role

§  Ability to effectively and efficiently manage concurrent assignments and quickly react to changing or competing priorities.

Req #: 170087670