Customer Project / Program Manager

5 - 7 years experience  •  Consulting

Salary depends on experience
Posted on 10/31/17
5 - 7 years experience
Salary depends on experience
Posted on 10/31/17

1. Manages customer project delivery
· Revenue as detailed in Impact section
· Large/ moderately complex/ local or sub-region
· Medium/ high risk
· Medium complexity legal and commercial issues
2. Manages project financials including P&L
· Meets or exceeds Solution Opportunity Approval and Review (SOAR) approved budgets
· Provides reliable financial forecasts to company services management
3. Manages business development
· Identifies and develops new opportunities on current project
· Supports qualification and opportunity assessment for large and moderately complex opportunities
· Acts as opportunity manager for medium to high risk deals
4. Manages client relationships
· Manages mid to upper level client delivery relationships
· Frequently represents the organization to external customers/clients
5. Manages project team
· Manages internal as well as external resources with a team size less than 20 people
· Mentors and encourages skill development of project team members
· Provides performance review input and indication of area of development for team members
Education and Experience Required:
First Level University degree 5 years experience in project management or in like roles/businesses
Knowledge and Skills Required:
Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to project management. Speaks with expertise to many layers of depth related to project management methods Participates in the company Program Manager (PM) Professions community On the Project Management Professional (PMP) Certification path

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