Manager, New Business Development

 •  Southern Virginia Beach, VA

Less than 5 years experience  •  Energy / Oil & Gas

Salary depends on experience
Posted on 11/21/17
Virginia Beach, VA
Less than 5 years experience
Energy / Oil & Gas
Salary depends on experience
Posted on 11/21/17

Manager, New Business Development


The purpose of this position is to oversee and manage the on-boarding of all new residential, commercial, and industrial customers to the utility’s distribution system, promote top-line growth and to assist and support the existing customer base in adding incremental load to the system or modifying existing utility infrastructure on customer property in the most optimal manner possible. The individual in this role will work with internal and external parties to ensure that we develop and maintain consistent and supportive customer facing opportunities This individual’s organization generates approximately $10 to $15 million in capital additions to the company on an annual basis.

Functional Expertise:

  • Manages the customer on-boarding experience to ensure all customers are extended service in as timely and cost-effective manner as possible.

  • Prepares, monitors and executes on departmental O&M and Capital New Business budgets

  • Provides explanations for both Capital and O&M New Business budget variances and develops appropriate strategic, corrective actions.

  • Analyzes and interprets key new business metrics

  • Resolves state regulatory agency construction inquiries

  • Reviews high level cost project estimates on behalf of operating departments and advises Engineering in accordance with authorization approval policies.

Business Acumen:

  • Balances external stakeholder (customer, regulatory agency, permitting jurisdiction, etc.) needs with company goals and objectives to reach a favorable resolution to stakeholder issues and/or concerns.

  • Consults with engineering, construction, and operations resources on constructability timelines of new and revision projects generated by the customer.

  • Works with the Manager of Construction to formulate the most efficient routing of new gas mains and services to serve new residential, commercial, and industrial developments

  • Proposes alternative gas main and service designs for system reliability and cost effectiveness


  • Manages staff selection and performance development through coaching and training opportunities.

  • Presents departmental performance and reports on the progression of major projects to key internal stakeholders at the director and/or executive level

Driving Results:

  • Establishes and monitors work goals that are consistent with the department’s and corporation’s overall strategy

  • Drives results through performance management of staff including setting expectations, evaluating results and taking corrective action as needed

  • Achieves high performance in a matrix environment by effectively managing relationships with other business organizations

  • Develop and implement new processes and procedures resulting from “lessons learned” meetings and “root cause” studies

Education, Certifications/Licenses:


  • Valid Drivers License

Related Work Experience:


  • BA/BS degree and 3 years leadership experience OR equivalent academic education and experience


  • Past experience working with Geographical Information Systems (GIS)

Specific Skills & Knowledge:


  • MS Excel and Word proficiency


  • Experience with systems including such as Work Management, GIS, and Project Costing (Accounting) specifically Hyperion

Working Conditions/Physical Requirements:

  • The incumbent works in an office environment with occasional trips to the field

  • This position occasionally requires walking of construction sites and could require the individual to bend, kneel, or crouch from time to time.


Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.