Director, Ticket Sales

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 07/18/17
Portland, ME
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 07/18/17


  • Maintains leadership and control over department.
  • Responsible for producing the maximum revenue for the Portland hockey team through the sale of ticket packages.
  • Knowledgeable of product lines including season plans, partial plans, and premium seating group packages.
  • Recruits, hires and trains all full-time Account Executives and SalesAssociates.
  • Create campaignschedule to ensure complete prospecting canvas of all products.
  • Develops and educates sales team for improvement and potential promotions within Comcast-Spectacor.
  • Assist with researching and maintaining relationships with all sales personnel to assist with product knowledge and seating requirements.
  • Responsible for reporting revenue, commissions, and tickets.
  • Manages all database information listings acquired through various entities
  • Ensures that Account Executives are meeting all of their goals and objectives.
  • Assist with closing business, sales calls and appointments for all Account Executives and SalesAssociates.
  • Establishes goals and incentive programs for sales staff.
  • Responsible for handling customer challenges and/or concerns as they relate to sales made by the department.
  • Assists with requests for additional support staffing for outside events and games.
  • Personal Selling.
  • Organize and complete weekly salesreports to the VP of Business Operations
  • Write, create, and execute overall Ticket SalesMarketing plan to increase Ticket Revenue
  • Prepare sales material and collateral
  • Create weekly and monthly sales contests to create synergy within the department.
  • Continued training of sales staff to increase Account Executives’ skill sets.
  • Research and implement “best practices” of salesevents by networking with other professional sports teams.
  • Create a “true” sales environment.
  • Serve as liaison with Team Box Office during events
  • Help create a salesbudget for all ticket revenues


  • Bachelors Degree in Marketing, Sports Management, or Business-Related field required
  • Familiarity with Database Management
  • Minimum of three (3) years Ticket Salesexperience with a professional sports team including some supervisory experience
  • Ability to travel and work nights, weekends and select holidays, in addition to traditional business hours, is required
  • Excellent organizational skills, leadership skills, customer service skills required
  • Positive thinker required
  • Enthusiastic, tireless teacher, motivator and sales professional required
  • Excellent knowledge of PC systems including Word, Excel, and database management software
  • Ticketing software knowledge a plus


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