System Director

Salary depends on experience
Posted on 10/04/17
5 - 7 years experience
Food & Beverage
Salary depends on experience
Posted on 10/04/17

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcarehousekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. 

And, as a member of Compass Group USA, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way.  As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. Generous compensation, flexible benefits package, intense training, unrivaled career opportunities, and a shared passion for quality attract the best people to TouchPoint, Support Services.  The opportunity for greatness is real at TouchPoint, Support Services and throughout the Compass world.

** ENVIRONMENTAL SERVICES SYSTEM DIRECTOR at a 500+ bed hospital & nearby clinic, leading a team of 4 managers & 60 ftes **

    • 20% financials
    • 20% Standards
    • 20% staff education and engagement
    • 20% Service (patients, clients, staff)
    • 20% innovation

Key Responsibilities:

  • Responsible for department’s financial data and statistics
  • Monitoring of unit expenditures
  • Develop and recommend department operating budget and ensure the department operates within budget
  • Coordinate housekeeping activities with other departments
  • Actively communicate with administration and other hospital departments
  • Plan, organize, direct, coordinate, and supervise functions and activities of the department
  • Establish work standards and work flow
  • Establish and implement policies and procedures for departmental operations
  • Encourage and mentor staff creativity and innovation
  • Ensure compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrate quality leadership in meeting performance plans
  • Read and develop in the Total Quality Management process
  • Develop and maintain job descriptions for department staff
  • Encourage staff to participate in education programs

Preferred Qualifications:

  • Associate's Degree plus 5 years' work experiencerequired
  • Multi-unit experiencerequired
  • Must have the ability to analyze and interpret financial and other data
  • General business acumen
  • Excellent interpersonal skills
  • High Customer Service and quality attitude
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills
  • Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
  • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Job ID: EP09071780709

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