As a District Director of Operations you will direct and manage all operations programs. Key responsibilities include expense management, shortage prevention, staffing and scheduling, logistics, credit, customer service, maintenance and engineering, housekeeping and safety standards. Drives sales through Stores Own Sales initiative.
Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
Drive My Macy's Initiative; execute 3rd and 4th quarter Operations strategies
Direct short and long range planning, expense management and inventory shortage control to achieve sales and profitability goals
Partner with the stores' management teams to establish high level of shortage awareness, communication and execution
Ensure strong execution of operations related tasks by Administrative Support Teams
Place the customer first when making all decisions
Drive maximum support productivity and achievement of high operating standards.
Supervise operation of merchandise receipts productivity, workload planning, and stockrooms to company standards
Ensure support associate behavior meet company standards.
Maintain Store environmental standards
Ensure selling floor supply replenishment is adequate
Supervise stores' facilities maintenance, safety and emergency protocols
Supervise staffing and scheduling budgets to established PPH standards
Conduct store visits that focus on implementation of corporate operations standards and development of action plans to bring below standards aspects of the operation to acceptable levels
Provide training on rollout of all new Operations & Logistics initiatives as well as reinforcement and remedial training of existing programs with executives and staff
Recruit and develop talent by creating and supporting a culture that values retention, career development, and succession planning
Support company diversity initiatives and act as a positive change agent
Lead team to support giving back to the local community helping create stronger, healthier places to live and work
• A minimum of 5 years of retail operations experience, preferably in a large department store.
• Excellent written and verbal communication skills.
• Strong leadership profile and excellent negotiation skills;
• Highly organized and ability to adapt quickly to changing priorities;
• Ability to effectively plan and execute strategies;
• Effective prioritizing and time management skills;
• Ability to build partnerships and direct teams.