Account Manager - Provider


Halifax, NS

Industry: Telecommunications.


Less than 5 years

Posted 383 days ago


  • Cold calling prospective Healthcare Providers (Physicians, Specialists and Nurse Practitioners) and promoting and selling TELUS Health Integrated solutions
  • Understanding current and prospective customers' communication needs, business issues, and buying motives
  • Owning executive level client relationships, strategic business planning and service delivery
  • Negotiation & entering into contractual agreements in accordance with TELUS' policy and procedures
  • Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets using tools including Microsoft Excel, Salesforce and other Industry software
  • Maintain high levels of customer satisfaction by leading the account team to drive real and long standing business value
  • Engage the necessary resources from within the extended team and external stakeholder community to fully support the needs of the business


 What YOU Bring…

Required Knowledge:

  • Professionalism:
    • Effective understanding of ICT technology and industry trends at a business level, the competitive landscape, market and economy
    • Proactively creates relationships crossing lines of business and lines of management
  • Solution Platforms and Offerings:
    • Knowledge of all core business offerings that enable a customer's digital transformation
    • Able to confidently communicate TELUS' Wave 3 value proposition and commitment to becoming an industry leader in Managed IT and Cloud IaaS Services, Hosted Unified Communications, the Internet of Things and Security Solutions
  • Strategy and Planning:
    • Proactive use of embedded territory, account and call planning tools in to create targeted plans with clearly defined smart goals and specific milestones
    • Ensures appropriate balance of prospecting, qualification and closing activity documented via
    • 300% funnel coverage at all times and 100%+ forecasting accuracy, including adherence to PSO sales methodology
    • Working knowledge
  • Purposeful Execution:
    • Effectively negotiates contract commitments internally and externally using influence and persuasion techniques to increase sales revenue, achieve better margins and achieve improved, more trusted customer relationships
  • Engaging the Customer:
    • Genuine and authentic customer advocate, who takes accountability and manages customer expectations
    • Communicates with customer based on business case principles including articulating the business rationale and returnassociated with investing time, money and human capital

Required Skills & Abilities:

  • Fast learner
  • Embraces change
  • Have experience in selling HealthcareIT solutions
  • Understanding Medical Clinic Workflow and documentation process will be considered a strong asset
  • Grit and determination
  • Problem solver
  • Team player
  • Ability to work with limited supervision
  • Willingness to travel extensively

Required Experience:

  • University Degree with 3-5 years’ experience
  • Experience in dealing with of Medical Professionals and Medical Clinic preferred

Where We Are Looking…