Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Be the face of Honeywell with end-users, peers, and competitors in a conference setting
Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies
Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience
On-site technical support of Honeywell avionics of products and systemsCustomer RelationshipWrite documentation used by field technicians
YOU MUST HAVE
- Bachelor's degree, in Engineering or equivalent. Some experience in the field.
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Good presentation skills
Due to US export controllaws, must be a US citizen, permanent resident or have protected status. Exempt
- Some TravelRequired
- 1st Shift
- Job ID: HRD9174