Applications Support Engineer

Less than 5 years experience  •  Healthcare IT

Salary depends on experience
Posted on 11/16/17
Eden Prairie, MN
Less than 5 years experience
Healthcare IT
Salary depends on experience
Posted on 11/16/17

Overview

TA Instruments Applications Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA’s product lines. As an Applications Engineer you’ll join a team of specialists that are committed to ensuring TA’s world-renowned support for our customers who utilize our scientific instrumentation. In this role, you’ll have the opportunity to work with multiple disciplines including; Sales, Service, Product Management, and Engineering supporting our customers both pre- and post-sale. Whether you are running samples, teaching training courses, giving technical seminars, or doing other tasks to support our worldwide business you’ll find new and exciting challenges daily.

Responsibilities

  • Provide technical expertise to support worldwide technical sales representatives on pre and post sales activities for the Electroforce product line.
  • Perform demonstrations and conduct feasibility tests to characterize customer samples with appropriate data analysis, report authoring and presenting.
  • Provide application specific test protocol development support for TA ElectroForce customers.
  • Providing technical advisement and recommendations of the appropriate test solutions to prospective customers
  • Develop and deliver customer training programs in the form of hands-on laboratory sessions, lectures, application notes and tutorial videos.
  • Participation in conferences and tradeshows, including presenting technical papers.
  • Collaborate across functional groups, including product management, engineering, sales and service, to provide customer and industry insights.
  • Maintain applications lab facilities
  • Domestic and International travel is required (30%)

Qualifications

  • Minimum of 4 yearBachelor's Degree in Mechanical Engineering, Chemical Engineering, or Materials Science.  Masters or Ph.D. preferred. 
  • Minimum of 3-4 years’ of relevant industrialexperience.
  • Has a a solid understanding of mechanical testing and instrumentation.
  • Prior experience with ElectroForce test instruments and WinTest software a plus
  • Strong interpersonal and presentation skills.
  • Ability to travel by both air and ground carrier. Both domestically and internationally.

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