Center Executive Director / NHA

Salary depends on experience
Posted on 08/18/17
Whitefish, MT
Misc. Healthcare
Salary depends on experience
Posted on 08/18/17

REQ NUM236603

OSITION SUMMARY: Create an environment where staff members are highlyengaged and are focused on providing the highest level of clinical care andcompassion to patients, residents and families. Responsible for assuring thatthe center operates in full compliance with Federal and State regulations while Doing the Right Things, which will result in high levels of performance ineach of the Genesis Strategic Focus Areas. The Center Executive Director is responsible for planning and is accountable for all activities and departments of the Center subject to rules and regulations promulgated by government agencies to ensure proper health care services to residents. The Center Executive Director administers, directs, and coordinates all activities of theCenter to assure that the highest degree of quality of care is consistently provided to residents.


Business Excellence
1. Assures that the QAPI Process is understood and utilized by all members of the Center Leadership Team to continually improve all aspects of Center performance as measured by the Center Performance Scorecard.
2. Oversees and assures an efficient Refer to Admit Process which maximizes Center occupancy.
3. Develops an annual business plan and budget which will serve as a roadmap to maximize the overall performance of the Center as measured by theCenter Performance Scorecard. 
4. Assures all aspects of the Center physical plant and environment aremaintained at a high level.
5. Conducts all relevant committee meetings as required.
6. Follows company Administrative Policies (see Administrative Policy Manual).
7. Performs other duties as assigned.

Staff Excellence
1. Responsible for assuring that Genesis Core Values and Promises become a reality in all dealings with Center staff members.
2. Develops and implements annual People Plans that improved the quality ofwork life for all staff members and creates a high level of employee engagement.
3. Works in close collaboration with the Center Nurse Executive anddepartment heads to assure professional development and career goals are met.
4. Assures compliance and consistent application of all Personnel Policies andPractices.

Clinical Excellence
1. Is highly visible throughout the Center on all shifts and days of the week to develop positive relationships with residents, patients, family members andstaff to assure that the needs of all are being met.
2. Works in close collaboration with the Center Nurse Executive, Medical Director and Director of Rehab to assure high quality clinical outcomes, appropriate level of hospital readmissions, acceptable survey results and thebest possible 5 Star rating.
3. Assures that staffing levels in all departments are appropriate to meet theneeds of all patients and residents. 
4. Confers with consultants to various departments concerning problem areas and utilizes the Q.A.P.I. Process to improve performance.
5. Creates an environment that is focused on patient and staff safety. Conducts required fire and disaster drills and maintains compliance with legal, safety, health, fire and sanitation codes.

Customer Excellence
1. Create a culture of Service Excellence which focuses on the patient experience, and is responsive to patients/families concerns and grievances.
2. Utilizes feedback received from the Short-Stay Patient Satisfaction Survey andFriends and Family Survey in the Q.A.P.I. Process to achieve the highest possible level of customer Satisfaction.

1. As the Center Compliance Liaison and Privacy Officer designee, provides leadership and support for the Compliance and Ethics Program within management area.
2. Center Executive acts as Civil Rights Coordinator and promotes compliance with Sec.1557 of the Patient Protection and Affordable Care Act (ACA) andassociated laws and regulations that prohibit discrimination. Investigates grievances alleging non-compliance with Section 1557.
3. Complies with and promotes adherence to applicable legal requirements, standards, policies and procedures including but not limited to those within theCompliance and Ethics Program, Standard/Code of Conduct, Federal False Claims Act and HIPAA.
4. Attempts to resolve any compliance issues brought to his/her attention, andreports all significant compliance issues to the Compliance Officer, and assists in their resolution in any way necessary.
5. Ensures timely and accurate reporting and responses to compliance andHIPAA-related issues and monitors the implementation of corrective action plans related to such issues.
6. Ensures that staff participates in orientation and training programs including but not limited to all required compliance courses and relevant policies andprocedures, and that such training is properly documented. Participates in compliance and other required training programs. 
7. Provides open lines of communication regarding compliance issues within management area and access to the Integrity Lineand ensures thatretaliation against staff who report suspected incidences of non-compliance does not occur. Promptly reports concerns and suspected incidences of non-compliance to supervisor, Compliance Liaison and/or to the Compliance Officer.
8. Participates in education, monitoring and auditing activities andinvestigations, and implementing quality assurance and performance improvement processes, as required.
9. Completes performance reviews and determines compensation andpromotions based on the accomplishment of established standards thatpromote adherence to compliance and quality standards.
10. Prepares compliance reportsas required.


QualificationsSPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:1. Center ExecutiveDirector must be licensed according to state regulations and must attend continuing education as required.2. This position requires that the employee is able to read, write, speak and understand the spoken English language toensure the safety and wellbeing of our patients and visitors at the worksite when responding to their medical and physical needs

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