Account Manager - Outside Sales

Salary depends on experience
Posted on 11/16/17
5 - 7 years experience
Data Storage
Salary depends on experience
Posted on 11/16/17

Job Description

The Account Manager is responsible for representing SMC in all business activities associated with customer account support.  This position also has the responsibility to create and develop on-going business relationships, in an effort to increase market share and obtain growth.


  • Profitably grows sales through proactive management of top strategic accounts.
  • Presents all of SMC’s capabilities, services and products to current and prospective customers.
  • Documents and/or monitors sales activity in SMC’s CRM system.
  • Serves as the primary contact for assigned customers and is responsible for customer satisfaction.
  • Represents customer’s needs and goals within the organization to ensure quality.
  • Leads all aspects of the sales process, calling upon others to assist in solution development.
  • Completes detailed SAP and forecasts as required.
  • Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts.
  • Utilizes SMC tools and aids for communication, product research, pricing, delivery, Accounts Receivable, Global Information System, etc.
  • Achieve growth expectation; and, meets expectations for profitability and market share.
  • Organize and complete a minimum of 10 regular training sessions for customers and employees on SMC products.
  • Manage SMC assets appropriately, and be able to successfully calculate ROI using the RINGI process.
  • Have passed all Pneumatic theory and other technical training required by SMC.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations.
  • Coaching/mentoring experiences with less senior sales staff and peers.
  • Maintain better than career cumulative 95% actual to plansales performance
  • Successfully complete other duties as prescribed by the Branch Manager/Sales Manager.

Job Requirements

  • Fast paced environment (includes both office and field work)
  • Travel with some extended stay away from home
  • Physically capable of lifting SMC products and displays up to 50 lbs.
  • Varying work hours


  • Bachelor’s degree in Business, Marketing, related technical field, or equivalent experience
  • Minimum five (5) years salesexperience with SMC or equivalent industry salesexperience
  • Knowledge of SMC product lines and application knowledge
  • Detailed understanding of competitive product lines
  • Excellent communication, problem-solving, and leadership skills
  • High level of competency with computer applications (i.e. - typing skills, Microsoft software, AS400, and Lotus Notes)
  • Clean driving record
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