Store Manager

5 - 7 years experience  •  Business Services

Salary depends on experience
Posted on 11/01/17
5 - 7 years experience
Business Services
Salary depends on experience
Posted on 11/01/17

Job Description

The Store Managers primary responsibilities are to achieve the Budgeted Net Sales and Direct Contribution for their respective store, provide an exceptional customer experience, embrace the brand positioning, and develop and maintain a strong, dynamic store team. The Store Manager should lead and uphold the Core Values and Core Leadership Qualities.

This is achieved through the following:

  • Recruit and Develop an A+ team
  • Deliver an exceptional customer experience
  • Demonstrate high level of business acumen
  • Protect the assets of the store
  • Demonstrate high level of communication skills with District Manager, Director of Stores and Peers
  • Commitment of company Core Values and Core Leadership Qualities
  • Building of brand equity in respective market
  • Create a strong store culture consistent with the brand resulting in a positive and motivating atmosphere
  • Strong organizational and operational competencies
  • Ensure that all management staff is trained properly in their respective Division of Responsibility

Delivering Results

  • Achieve or exceed Direct Contribution & Budgeted Net Sales
  • Payroll management
  • Drive business through utilization of KPI’s fostering team selling culture
  • Understand financial results, annual budget and utilization of information to impact business favorably
  • Apply and foster strategic and critical thinking
  • Build brand equity

Customer Experience and Store Culture

  • Educate and reinforce the Lilly’s Resort Chic lifestyle
  • Build and cultivate effective relationships with the customer.
  • Embrace and implement the Lilly Pulitzer Selling Culture
  • Maintain an Upbeat with a Team approach atmosphere within the Sales Team, that encourages growth and creativity
  • Inspire others to deliver an exceptional in store experience consistent with company culture
  • Create an optimistic, high energy, team oriented and sunny store atmosphere


  • Inspire and empower others positively
  • Lead through adversity
  • Win as a Team mentality
  • Demonstrate agility and flexibility
  • Clear and concise communication
  • Lead an effective store walk through
  • Strong command of store
  • Create a strong line of communication with the District Manager to ensure all issues are taken care of in a professional and timely manner
  • Embrace exhibit and uphold the company Core Values and Core Leadership Qualities

Talent and Team Development

  • Recruit Hire and Retain A+ Talent
  • Coach and manage in the moment
  • Provide team with actionable, regular and effective feedback
  • Consistency in utilization of company training tools
  • Create strong succession in store and company
  • Expert in market

Operations Excellence

  • Maintain inventory management systems
  • Responsible for overall organization and optimization of store functionality
  • Manage Division of Responsibilities
  • Compliance with retail store and company policy and procedures
  • Safeguard assets of store


  • Minimum five years in retail management or relevant industry
  • Four year college degree is preferred
  • Genuine optimistic approach to leadership
  • Passion for the Lilly Pulitzer Brand positioning
  • Ability to work store schedule as needed including nights and weekends and holidays


This position is classified as full-time salaried; it is exempt and is not eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Lilly Pulitzer® is an Equal Opportunity Employer.


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