Sr. Named Account Manager

Adobe Systems   •  

Toronto, ON

Industry: Software

  •  

11 - 15 years

Posted 368 days ago

Responsibilities


Drive specific product revenue within the largest Named Accounts in Toronto.
Build strong, lasting relationships with customers by understanding their needs and business objectives.
Perform outbound contact to existing customers to sell additional products and services.
Acquire and maintain a working knowledge of the complete capabilities of Adobe's Digital Marketing cloud solutions.
Convert customer problems into sales opportunities.
Maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives.
Increase overall customer satisfaction and ARR in assigned customer accounts.
Work with various groups within Adobe (Product, Marketing, Operations, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.


Requirements


Minimum 10+ years proven track record of account management/senior account executive experience within digital marketing solutions.

Expertise in selling such solutions to both business (marketing + digital) and IT stakeholders.
Proven Track record selling complex enterprise seven figure solutions.
Ability to forge and maintain good business relationships. Existing relationships an asset.
Demonstrated analytical and computer skills.
Excellent communication and presentations skills with top-notch customer service approach.
Proven experience in using quantitative and qualitative analysis to assess partnership performance and make recommendations for each account.
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities.
Ability to work successfully in a team environment, acting as a liaison with all other organizations within Adobe including Sales, Engineering, Production & Marketing.
Strong understanding of web technologies and the digital marketing landscape.
Creative, problem-solving approach.

Entrepreneurial and consultative approach to running a business.

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