Distributed Common Ground System Army (DCGS-A)
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Headquartered in Chantilly, Virginia, Vencore employs 3,800 engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do.
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- Provide Functional and Technical Support to the diverse community of DCGS-A – Distributed Common Ground Station - Army System.
- Assist in the instruction and daily maintenance of all DCSG-A associated equipment with customers to assure accuracy.
- Provide Onsite Briefings for all unit personnel
- Provide Over-the-Shoulder Training support for all DCGS-A users
- Perform Technical Troubleshooting
- Resolve Procedural Issues
- Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues
- Capture and File Electronic Trouble Reports and Software Change Requests
- Assist in Implementing New DCGS-A Subsystems
- Report Data Quality Issues to Unit Personnel
- Support Remote Deployments
- Short durationtravel to CONUS and OCONUS locations
- Coordinate Hardware/Software Replacements and Repairs
- Assist in Fielding New Hardware
- Assist in Fielding New Software Versions
- Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
- Perform other duties as required
BA/BS and 5 years experience or 9 years total experience without BA/BS Job ID 2017-47372