IS Senior Consultant Functional

Altec Industries   •  

Birmingham, AL

Industry: Engineering Services


5 - 7 years

Posted 349 days ago

IS Senior Consultant Functional

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.


Purpose of Position:

•             Assists with the development and maintenance of the JJ Kane Systems. Tests systems functionality to ensure the system is meeting JJ Kane and corporate needs.

Major Responsibilities:

•             Lead and participate in projects related to enhancements to the system, implementation of new modules, new functionality and upgrades

•             Participate in Project Management meetings with user groups

•             Advanced Support of users diagnosing and resolving issues related to Application Modules

•             Write specifications and prepare detailed changes when enhancements are required to the Modules

•             Test changes or enhancements made to Application Modules, including upgrades

•             Log Service Request with Oracle or appropriate provider when issues cannot be resolved internal to Altec

•             Attend Process Improvement events

•             Prepare training and system documentation

•             Remain highly adaptable - Due to the changing nature of priorities in supporting customers, this role requires high adaptability

•             Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern

•             All other duties as assigned

Other Position Specifications:

•             Demonstrated record of responsibility

•             Extremely detail oriented

•             Customer Service Oriented

•             Motivated, goal oriented and persistent

•             Maintain Company confidentiality

•             Must handle stress and deadlines well

•             Ability to problem  solve

•             Proven Project Management Skills

•             Participate in Continuous Improvement Initiatives

•             Travel 0-25%

Communication with Others:

•             Requires outside and inside contacts to carry out company policy and programs;  Improper handling will have considerable effect on operational results;  Must often                 deal with matters requiring explanation, persuasion and obtaining of approvals

 Education, Experience, and Skills Required:

•             High School Diploma or GED Required

•             Bachelor’s Degree or equivalent of three years ERP functional applications experience

•             Minimum of four years direct business experience in an Altec facility or a minimum of three years Oracle or ERP functional applications knowledge.

•             Current valid Driver’s License

•             Excellent written and verbal communication skills

•             Must be able to work with team members and work with minimal supervision

•             Ability to problem solve