Depot Manager

Chep   •  

Toronto, ON

Industry: Business Services


5 - 7 years

Posted 370 days ago

This job is no longer available.

Position Purpose

  • Manage efficient operations and all aspects of safety, quality, productivity, logistics, procurement, continuous improvement, order & discipline in the Depot. Accountable for all operating expenses, Capital expenditure and profitability of the Depot. Collaborate with Sales on new business opportunities and support growth initiatives.

  • Full P&L responsibility.


Number of Reports

Total Direct Reports:

Number of Staff (direct & indirect): 75 to 100

Number of Staff (direct): 8


Major/Key Accountabilities

  • Safety: Implement & manage a Zero Harm environment, direct workplace compliance with all corporate & government safety  and  environmental policies

  • Quality: Manage the application of the quality criteria, balancing external & internal customer needs for form, fit, and function with operational capabilities & costs

  • Productivity: Direct the application of production standards in balance with the priorities of Safety (Zero Harm), Quality and Continuous Improvement.

  • Inventory: Manage inventory levels and consumption to support pallets manufacturing and recycling, inventory accuracy, valuation and recycling yield.

  • Customer Service: Meet all customer requirement (Both inbound and outbound) in terms of delivery to customer lead-time minimizing handling and transportation costs.

  • Logistics: Manage all inbound and outbound transportation of the depot optimizing logistics costs.

  • Procurement: Ensure all procurement are executed in the most cost effective manner and are done so according to existing policies and procedures.

  • Visibility: Drive proper visibility of depot performance by developing and maintaining multi-level metrics. 

  • Continuous Improvement: Drive continuous improvement through process changes, leveraging proper technology without compromising Safety & Quality

  • People & Team: Drive the performance discussions and individual development plans with direct reports. Identify, enable and establish a culture to retain top talent.

  • Order & Discipline: Manage the unionized workforce in compliance with the law and the CBA.. Active participant in negotiations with union, grievances and collective bargaining.



Plant P&L, Repair Cost/Pallet, Handling Cost/Pallet, Throughput Productivity, Space/Yard utilization,  Zero Harm, Quality Level, Customer Feedback (NPS), Employee Feedback (BES)


Authority/ Decision Making

Depot operational decisions, Expense and hiring authorization as per company Policy.


Key contacts


  • Sales, Operation Supervisors, Accounting, Piece-Work plant employees


  • Customers, Vendors, Suppliers, Consultants



Essential Qualifications:

  • College Level diploma or equivalent management-level work experience desirable

  • 5 -10 years management experience in a unionized manufacturing environment, Strong Financial Acumen, LeanSix Sigma Green Belt or Equivalent.

Desirable Qualifications:

  • Industrial Engineer or equivalent management-level work experience



  • 5-10 years’ experience managing / supervising within a  unionized warehouse production environment

  • Experience managing a formal Safety Program, preferably within a manufacturing or warehouse/depot environment

  • Experience leading/managing/participating in a Continuous Improvement Program

  • Strong union experience managing a workforce of up to 100 workers over multiple shifts.

  • Demonstrated experience blending people into teams

  • Change management experience.


Skills and Knowledge

  • Priority Setting & Problem Solving skills: Ability to maintain a focus on Zero Harm, Quality, and Productivity goals while supporting all external & internal customer requirements to maximize the throughput of the Service Centre

  • Command & Team Building Skills

  • Functional / Technical skills

  • Strong drive for Results

  • Time Management & Work-Life balancing skills

  • Computer literate (MS Office suite), SAP




  • English