Manage efficient operations and all aspects of safety, quality, productivity, logistics, procurement, continuous improvement, order & discipline in the Depot. Accountable for all operating expenses, Capital expenditure and profitability of the Depot. Collaborate with Sales on new business opportunities and support growth initiatives.
Full P&L responsibility.
Number of Reports
Total Direct Reports:
Number of Staff (direct & indirect): 75 to 100
Number of Staff (direct): 8
Safety: Implement & manage a Zero Harm environment, direct workplace compliance with all corporate & government safety and environmental policies
Quality: Manage the application of the quality criteria, balancing external & internal customer needs for form, fit, and function with operational capabilities & costs
Productivity: Direct the application of production standards in balance with the priorities of Safety (Zero Harm), Quality and Continuous Improvement.
Inventory: Manage inventory levels and consumption to support pallets manufacturing and recycling, inventory accuracy, valuation and recycling yield.
Customer Service: Meet all customer requirement (Both inbound and outbound) in terms of delivery to customer lead-time minimizing handling and transportation costs.
Logistics: Manage all inbound and outbound transportation of the depot optimizing logistics costs.
Procurement: Ensure all procurement are executed in the most cost effective manner and are done so according to existing policies and procedures.
Visibility: Drive proper visibility of depot performance by developing and maintaining multi-level metrics.
Continuous Improvement: Drive continuous improvement through process changes, leveraging proper technology without compromising Safety & Quality
People & Team: Drive the performance discussions and individual development plans with direct reports. Identify, enable and establish a culture to retain top talent.
Order & Discipline: Manage the unionized workforce in compliance with the law and the CBA.. Active participant in negotiations with union, grievances and collective bargaining.
Plant P&L, Repair Cost/Pallet, Handling Cost/Pallet, Throughput Productivity, Space/Yard utilization, Zero Harm, Quality Level, Customer Feedback (NPS), Employee Feedback (BES)
Authority/ Decision Making
Depot operational decisions, Expense and hiring authorization as per company Policy.
Sales, Operation Supervisors, Accounting, Piece-Work plant employees
Customers, Vendors, Suppliers, Consultants
College Level diploma or equivalent management-level work experience desirable
5 -10 years management experience in a unionized manufacturing environment, Strong Financial Acumen, LeanSix Sigma Green Belt or Equivalent.
Industrial Engineer or equivalent management-level work experience
5-10 years’ experience managing / supervising within a unionized warehouse production environment
Experience managing a formal Safety Program, preferably within a manufacturing or warehouse/depot environment
Experience leading/managing/participating in a Continuous Improvement Program
Strong union experience managing a workforce of up to 100 workers over multiple shifts.
Demonstrated experience blending people into teams
Change management experience.
Skills and Knowledge
Priority Setting & Problem Solving skills: Ability to maintain a focus on Zero Harm, Quality, and Productivity goals while supporting all external & internal customer requirements to maximize the throughput of the Service Centre
Command & Team Building Skills
Functional / Technical skills
Strong drive for Results
Time Management & Work-Life balancing skills
Computer literate (MS Office suite), SAP