Sr Analyst - Business Proc Mgmt

 •  Maximus Harrisburg, PA

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 11/30/17
Harrisburg, PA
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 11/30/17

The Sr. Analyst is responsible for engaging in product deployments during the entire lifecycle from developing and maintaining all formal Business Process Modeling Notation (BPMN).

Responsibilities

  • Capture, define, document, and maintain detailed BPMN 2.0-based process models
  • Create and manage allied process documentation including business requirements, use case documentation and test plans; ensuring all required process documentation is accurate, correctly detailed, maintained and organized in the appropriate repository
  • Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports)
  • Facilitate discussion among process stakeholders (both technical and non-technical) in order to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence (reporting) needs
  • Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas:  business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts
  • Plan and execute analysis – often interrogating data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance making recommendations to improve or correct performance
  • Write and author presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience
  • Perform other duties as assigned by leadership

The Ideal Candidate will Possess the Following Additional Education and Experience

  • Bachelor’s Degree from an accredited college or university in Operations Research, Statistics, IndustrialEngineering, Public Policy, Management Information Sciences, or related field required
  • Master's Degree from an accredited college or university preferred
  • Minimum 3-5 years' experience in successful use of analytic thinking, applying methods to determine root cause/solve problems
  • Minimum 3-5 years of successful application of process driven analysis skills and requirements elicitation
  • Ability to interrogate data with the ability to communicate analysis findings to a technical and non-technical audience
  • SQL (basic skills required, advanced preferred)              
  • Excellent analytical & quantitative skills, statistical knowledge a plus       
  • Strong Microsoft Excel skills                         
  • Demonstrated ability to work independently with minimal direction and also in a collaborative team setting                      
  • Strong communication skills (written & verbal) and ability to interact with all levels of the organization 
  • Strong critical thinking skills and attention to detail
  • BPMN 2.0 certification, preferred
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