Sr Analyst - Business Proc Mgmt

Maximus   •  

Harrisburg, PA

Industry: Business Services


Less than 5 years

Posted 418 days ago

This job is no longer available.

The Sr. Analyst is responsible for engaging in product deployments during the entire lifecycle from developing and maintaining all formal Business Process Modeling Notation (BPMN).


  • Capture, define, document, and maintain detailed BPMN 2.0-based process models
  • Create and manage allied process documentation including business requirements, use case documentation and test plans; ensuring all required process documentation is accurate, correctly detailed, maintained and organized in the appropriate repository
  • Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports)
  • Facilitate discussion among process stakeholders (both technical and non-technical) in order to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence (reporting) needs
  • Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas:  business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts
  • Plan and execute analysis – often interrogating data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance making recommendations to improve or correct performance
  • Write and author presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience
  • Perform other duties as assigned by leadership

The Ideal Candidate will Possess the Following Additional Education and Experience

  • Bachelor’s Degree from an accredited college or university in Operations Research, Statistics, IndustrialEngineering, Public Policy, Management Information Sciences, or related field required
  • Master's Degree from an accredited college or university preferred
  • Minimum 3-5 years' experience in successful use of analytic thinking, applying methods to determine root cause/solve problems
  • Minimum 3-5 years of successful application of process driven analysis skills and requirements elicitation
  • Ability to interrogate data with the ability to communicate analysis findings to a technical and non-technical audience
  • SQL (basic skills required, advanced preferred)              
  • Excellent analytical & quantitative skills, statistical knowledge a plus       
  • Strong Microsoft Excel skills                         
  • Demonstrated ability to work independently with minimal direction and also in a collaborative team setting                      
  • Strong communication skills (written & verbal) and ability to interact with all levels of the organization 
  • Strong critical thinking skills and attention to detail
  • BPMN 2.0 certification, preferred