Technical Services Manager

 •  Vulcan Materials Atlanta, GA

8 - 10 years experience  •  Manufacturing / Diversified

Salary depends on experience
Posted on 08/04/17
Atlanta, GA
8 - 10 years experience
Manufacturing / Diversified
Salary depends on experience
Posted on 08/04/17


Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. We run our business with great discipline and integrity.
  At Vulcan, our people share a competitive drive for excellence, in an environment of trust, teamwork, positive reinforcement, open-mindedness and communication.   Ours is a culture of mutual respect, integrity and committed spirit. Opportunity, community and unity is our way of doing business.  We call it

Individual will direct the overall Quality Control/Quality Assurance programs for Vulcan Materials Company, in a geographic area by providing product knowledge and technical support to Operations and Sales. Individual will review the quality assurance programs within the area to insure continuous product improvement and excellent customer service, consistent with Company policies and practices. Individual supervises the operation of the laboratory, providing both field and technical management and will conduct routine and special laboratory testing. Schedules laboratory technicians and directs testing procedures and quality control techniques. Will serve as a technical resource for the department, field, plant operations personnel, and outside contractors as well as state and local governmental agencies

Knowledge and understanding of modern principles and practices of supervising production employees;
Knowledge of construction management and the aggregate, ready mix and asphalt industry, including sales and marketing aspects;
Must understand and be familiar with mix design characteristics and various product specifications;
Person possesses working knowledge of aggregate, asphalt and ready mix concrete plant operations and extensive knowledge ASTM, DOT and AASHTO testing procedures; Person must be knowledgeable in product related specifications and finished products;
Able to understand, interpret, and apply policies and procedures; knowledge and understanding of OSHA and MSHA rules and regulations;
Possess strong verbal communications skills for dealing with plant production personnel, plant managers, contracts and agency representatives and have the ability to interface with plant production personnel and plant managers;
Possess strong written communication skills to develop communication regarding technical matters, including writing test procedures;
Ability to troubleshoot, educate and supervise staff;
Possess good math and demonstrate the ability to perform simple to moderately complex arithmetic calculations;
Must possess good computer skills, including Agg QC, Microsoft Office suite, and other programs applicable to materials testing;
Must be attentive to detail;
Able to motivate and reward employees;
Able to develop and establish performance measurements for department;
Possess knowledge and understanding of business planning and financial forecasting requirements, good organization and business planning skills;
Possess excellent problem solving skills and practices;
Able to analyze and solve business problems; and
Able to establish practices and develop resources to meet or exceed goals and objectives.
Must have the ability to use computerized equipment and technology.
Proficient in Microsoft Office Suite, Google, Oracle Business Environment and other software packages relevant to the position.
Essential Functions
Supports Area Manager of Technical Services with technical expertise to help ensure highest level of product quality and customers satisfaction.
Responsible for all quality control and quality assurance for a high volume, highly complex region. Products may include quality control for Asphalt, Aggregate, and Ready-Mix materials.
Reviews, monitors, and maintains the test results of the data and adjusts blends when required.
Maintains current Mix Designs by employing local independent testing labs and Vulcan’s QC Lab.
Troubleshoots problems both field (forensics), production and specifications;
Conducts analysis of material specifications.
Tests and reviews aggregate qualities following ASTM and appropriate DOT procedures in order to meet Vulcan’s performance standards for quality products.
Oversees special, high visibility, or large projects such as State QA/QC Projects, FAA Projects, and specialized applications, i.e. Rubber Modified Asphalt, light weight concrete, etc. Reviews specifications. Oversee QC testing for major and daily construction projects.
Supervises, schedules, and trains department personnel in proper testing procedures within the lab and in the field to optimize team efforts and efficient performance. Conducts timely performance meetings with all direct reports to advise and motivate employee development and performance.
Develop an effective succession plan within the area to ensure a consistent career progression for Plant and Lab personnel, and develop a growth and training plan to establish bench strength.
Develop and implement innovative approaches for construction materials to meet customer needs. Assist Vulcan and its customers to be more competitive via product design and quality.
Become a liaison between the Division Operations, Sales team and our customers. Provide Sales and customers with product knowledge to improve quality and minimize issues.
Work with Sales and Operations on major construction projects to coordinate activities.
Work with government agencies as needed. Ensure that materials are within specifications. Ensure properly QC experts are present at key jobs.
Investigate defective materials issues. Performance root cause(s) analysis and develop sound solutions.
Represent Vulcan at industry meetings and events, government and community meetings and committees.
Offer expert witness services in legal matters and reviews the status of all forensic investigations.

Keeps abreast of professional and technical developments of new specifications to maintain and improve knowledge and skills needed for superior job performance and to improve operational efficiencies by attending relevant technical meetings.
Other duties may be assigned as required.




  •  BS / BA degree in Liberal Arts, Business, Engineering, Geology, or an equivalent combination of training and work experience.


  •  Eight (8) to ten (10) years of progressive experience in construction materials testing and quality assurance. Five (5) to seven (7) years supervisory experience is required. Individual has extensive training and experience in the materials testing field and demonstrates a proficiency to perform advanced Quality Control duties and responsibilities.


  • Vulcan Materials Company offers a competitive compensation program and benefits package including: medical/dental/vision, paid holidays and vacations, life insurance, 401(k) with match and flexible spending accounts.


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