Manager - Information Management Services

 •  University of Toronto Toronto, ON

5 - 7 years experience  •  Education

Salary depends on experience
Posted on 12/11/17
5 - 7 years experience
Salary depends on experience
Posted on 12/11/17

The Forensic practice focuses on assisting corporations, governments, lawyers, and others by providing litigation support, cyberinvestigation, data analytics, records and information management, quantification of damages, investigations into fraud, and other inappropriate actions, review of insurance claims, advice on fraud risk management strategies, compliance with contracts and other similar assignments. Our team is made up of accountants, former police officers, lawyers, technologists, archivists, data scientists and others with specialized skills.

 Roles and Responsibilities

The growing Information Management, Forensic Technology team is interested in hiring a Senior Consultant to join its practice in the Greater Toronto Area (GTA).   We are a dynamic and innovative team and equally passionate about what we do and the quality of services we provide to our clients.

Reporting to the Senior Manager, Information Management, the successful incumbent shall be responsible for:

  • Assisting in the delivery of governance, risk management and compliance services to Clients in support of the effective management of their organizational information
  • The development and delivery of informationriskand readiness assessments that include:
    •  management and protection of personal information;
    • electronic discovery readiness;
    • secure records retention and destruction;
    • identification of legal/regulatory and business requirements and considerations associated with the management of information over the course of its lifecycle;
    • information identification, discovery, access and production;
    • data and information governance;
    • compliance and enforcement practices and frameworks; and
    • operational information management practice/process effectiveness and performance improvement
  • Participating in the development and execution of advisory service plans, information risk management strategies; business cases; cost-benefit analysis and benefits realization deliverables;
  • Supporting the delivery of internal audit advisory, internal control, governance, policy and legal/regulatory compliance projects and/or Client presentations;
  • Designing and delivering of change leadership, training, communication and organizational awareness projects associated with the effective management of information as an organizational asset;
  • Assisting with business and practice development efforts, proposals, marketing material, internal and external presentations, blogging and/or white paper development;
  • Participating in the development of client engagement plans, deliverables and expectations as well as review the quality of the fieldwork and deliverables prepared by engagement members;
  • Delivering multiple simultaneous client engagements of varying scope, size and complexity;
  • Delivering high quality work that is on time and in compliance with the Firm’s quality standards;
  • Engaging with cross functional engagement teams comprise of diverse backgrounds and skill sets; and
  • Applying knowledge of best practices and process maturity both observed in engagements and leading practice studies.

Experience has shown that the requirement to travel within Canada or internationally will likely arise.
At times, business need will require employees to agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this.

Required Skills

  • The ability to work independently with minimal supervision as well as work effectively within a multi-disciplinary team
  • Excellent interpersonal communication skills (both verbal and written); French language proficiency would be considered an asset
  • Solid business administration and management acumen
  • Strong influencing and negotiation skills
  • Well organized with good prioritization/workload management abilities
  • Substantial people management and development skills
  • Commitment to self-learning and continuous skill and professional knowledge development

Required Experience & Qualifications

  • Successful completion of a professional or graduate degree in law, computer, data or information sciences; and/or other related discipline;
  • Minimum 5-7years of relevant professional workexperience;
    • Industry experience in the financial services, public and energy sectors is preferred in an information-centric compliance, governance or risk management capacity;
  • Strong understanding of enterprise content management (ECM), social media and collaboration solutions in relation to the management of information as an asset;
  • Demonstrated project management experience (for manager);
  • Strong background in Information Technology or Data Management, preferable in a professional or advisory services environment;
  • Demonstrated understanding of change leadership requirements within the context of information governance and/or risk management;
  • Business analysis and requirements gathering experience including document process narratives, workflows, controls and business case development;
  • Understanding and application of the following frameworks and methodologies within the context of information management:
    • industry standards such as: ISO15489; ISO 27018; ISO 16175; CGSB 72.11; CGSB 72.34, etc.
    • leading practice information risk assessment, maturity and benchmarking approaches
    • leading information risk management, compliance and governance frameworks
    • Three Lines of Defense
    • Privacy by Design Principles
  • Knowledge of Microsoft Visio, PowerPoint, Excel, Word and Adobe applications, and SharePoint platform;
  • Knowledge of data processing (eg. Nuix) and collaboration (eg. SharePoint) platforms is an asset;
  • Experience in managing/leading teams, mentoring junior staff;
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