Localization QA Manager

8 - 10 years experience  •  Electronics

Salary depends on experience
Posted on 10/26/17
8 - 10 years experience
Electronics
Salary depends on experience
Posted on 10/26/17

While you’ll represent the global gaming community at Blizzard, you’ll work in Irvine, California, Blizzard’s North American Headquarters. Here you’ll rub elbows every day with a culturally diverse and globally minded staff ranging from developers to producers, artists to community representatives, writers to sound engineers, which are all here for one thing – to create the most epic entertainment experiences ever!

Responsibilities

  • Create QA policies and guidelines, and enforce adherence
  • Provide vision, guidance and support to Test Leads and Test Analysts
  • Manage a team of Test Leads
  • Analyze team’s effectiveness and project capabilities
  • Monitor KPIs to evaluate and improve performance
  • Represent and advocate for the region in stakeholder communications
  • Collaborate with other regional QA/Test Managers to share different methodologies, feedback and plans for testing current and future content
  • Ensure product and project alignment with other internal teams and stakeholders
  • Forecast test budget and other needs for the team
  • Balance and plan external and internal team’s QA workload
  • Review and improve test processes and plans as needed
  • Set manual and automated test goals
  • Ensure all team members receive routinely feedback via structured one on one’s
  • Enforce Human Resources and departmental policies and procedures
  • Help maintain a positive work environment
  • Help arrange and assign resources per projects’ needs
  • Handle other duties as assigned

 

Basic Requirements

  • Bachelor’s or Master’s degree in a related field
  • 9+ years of testing experience, with 6+ years of those in leadership capacity; or 9+ years of combined test and project management experience, with 6+ years of those in leadership capacity
  • Expertise in test and project management methodologies and tools
  • Experience in leading teams under extreme time-pressure
  • Expertise in forecasting test budget and needs for a large organization
  • Proficiency in Microsoft Office programs, JIRA, TestRail, and other test management tools
  • Great communication skills, with the ability to tailor your correspondence for all levels of the organization
  • Impeccable organizational and time-management skills
  • Strong collaboration skills
  • You’ve worked on several, if not more, AAA video game titles
  • You are a self-starter, with the ability to manage multiple tasks in an extremely time-pressured environment
  • You are intellectually curious, tech-savvy and have a positive attitude towards changes
  • You can set a great example and support your team members, while handling multiple projects at a time
  • Experience working on products or services for Latin American markets
  • Familiarity with the Blizzard multiverse
  • Absolute passion for videogames
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