Localization QA Manager

Major League Gaming   •  

Irvine, CA

Industry: Electronics


8 - 10 years

Posted 412 days ago

This job is no longer available.

While you’ll represent the global gaming community at Blizzard, you’ll work in Irvine, California, Blizzard’s North American Headquarters. Here you’ll rub elbows every day with a culturally diverse and globally minded staff ranging from developers to producers, artists to community representatives, writers to sound engineers, which are all here for one thing – to create the most epic entertainment experiences ever!


  • Create QA policies and guidelines, and enforce adherence
  • Provide vision, guidance and support to Test Leads and Test Analysts
  • Manage a team of Test Leads
  • Analyze team’s effectiveness and project capabilities
  • Monitor KPIs to evaluate and improve performance
  • Represent and advocate for the region in stakeholder communications
  • Collaborate with other regional QA/Test Managers to share different methodologies, feedback and plans for testing current and future content
  • Ensure product and project alignment with other internal teams and stakeholders
  • Forecast test budget and other needs for the team
  • Balance and plan external and internal team’s QA workload
  • Review and improve test processes and plans as needed
  • Set manual and automated test goals
  • Ensure all team members receive routinely feedback via structured one on one’s
  • Enforce Human Resources and departmental policies and procedures
  • Help maintain a positive work environment
  • Help arrange and assign resources per projects’ needs
  • Handle other duties as assigned


Basic Requirements

  • Bachelor’s or Master’s degree in a related field
  • 9+ years of testing experience, with 6+ years of those in leadership capacity; or 9+ years of combined test and project management experience, with 6+ years of those in leadership capacity
  • Expertise in test and project management methodologies and tools
  • Experience in leading teams under extreme time-pressure
  • Expertise in forecasting test budget and needs for a large organization
  • Proficiency in Microsoft Office programs, JIRA, TestRail, and other test management tools
  • Great communication skills, with the ability to tailor your correspondence for all levels of the organization
  • Impeccable organizational and time-management skills
  • Strong collaboration skills
  • You’ve worked on several, if not more, AAA video game titles
  • You are a self-starter, with the ability to manage multiple tasks in an extremely time-pressured environment
  • You are intellectually curious, tech-savvy and have a positive attitude towards changes
  • You can set a great example and support your team members, while handling multiple projects at a time
  • Experience working on products or services for Latin American markets
  • Familiarity with the Blizzard multiverse
  • Absolute passion for videogames