Director of Market Research

11 - 15 years experience  •  IT Consulting/Services

Salary depends on experience
Posted on 11/20/17
Denver, CO
11 - 15 years experience
IT Consulting/Services
Salary depends on experience
Posted on 11/20/17


Director of Market Research


Denver, CO

Job Responsibilities

We are a global broadband services and technology company that securely connects consumers, businesses, governments, and military to the internet — anywhere in the world – whether on the ground or in-flight.  Imagine contributing to award-winning innovations in high-capacity satellites, secure ground infrastructure, and satellite and Wi-Fi communications services.  That’s what enables ViaSat to extend the reach and accessibility of broadband internet, globally – and if that excites you, you might be the right fit for our Marketing Organization.

We are looking for a dynamic research leader with the experience and drive to grow the research team at Viasat. This role will have the opportunity to expand the team influence across all of Viasat’s business lines including our expansion internationally.


  • Oversee existing research team of two, setting team direction, research priorities, and day to day project management
  • Cultivate relationships across all business areas gaining an intimate understanding of the challenges facing each of these businesses
  • Develop and implement research plans to provide actionable insights allowing each business to make more informed decisions
  • Integrate findings from primary research, secondary data, syndicated reports, competitive intelligence, etc. in interpreting results and providing appropriate context for findings
  • Implement a competitive analysis process with regular cross functional share-outs
  • Lead technology & platform assessment and design infrastructure needed to support global business
  • A demonstrated ability to create and manage execution of research projects, generate customer and market insights, and tie these insights to business recommendations
  • Superb presentation skills, including effectively presenting to and influencing executive audiences
  • Must be willing to take a stand and factually support unpopular findings
  • Oversee customer lifecycle measurement initiatives ensuring results are representative of the customer base and striving to uncover actionable insights to cost effectively improve the customer experience
  • Oversee monthly and quarterly research team business reviews with leadership
  • Experience effectively collaborating within a matrix environment and with colleagues across functions and geographies.
  • Experience selecting the most appropriate research methodology and explaining the tradeoffs of one approach verses other alternatives
  • Designing research questionnaires and moderator guides
  • Experience overseeing annual research budgets of $1M or greater



  • 10+ years’ experience in market research
  • 5+ years managing research teams
  • Bachelor’s degree in business, marketing, market research, economics, quantitative methods, or a related field
  • Experiencesupporting B2B, B2C, and B2G businesses
  • Experiencesupporting  technology or communications businesses


  • Advanced degreepreferred
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