Customer Business Manager

Tyson Foods   •  

Springdale, AR

Industry: Consumer Goods / Miscellaneous


5 - 7 years

Posted 413 days ago

This job is no longer available.

Position Number 11315559 Mgr Sales Account

Req ID 54358BR

 Job Description     


This role is responsible for the execution of  Golden Island Jerky category/brand strategies at the customer level that deliver Annual Operating Plan (AOP) profit targets by achieving targeted volume, Gross Sales After Trade (GSAT) / Trade as a Percent of Revenue (TAPR) and 4P's (distribution, shelving, merchandising, pricing and activation) compliance. Additional responsibilities include: understanding the customer's key objectives/strategies and implementing collaborative business plans that deliver long-term mutual growth; customizing; selling and implementing corporate strategies and Category Leadership programs with the customer. The incumbent is the key point of contact with the account decision makers and their teams. Key internal interactions will be with the Director of Sales, Sales Team Leader, Customer Insights Manager, Manager of Retail Development, Customer Service Account Manager, Sales Strategy & Planning and Marketing.

Essential Duties & Responsibilities:
Own and lead development of strategic and tactical planning activities for the Golden Island portfolio with Customer, Broker and Distributors, ensuring achievement of AOP and execution of category tactics: Distribution, Shelving, Merchandising, Pricing, Activation (4Ps)
-Directly responsible for penetrating Tier 1 Customers at multiple levels (with Category Buyer being key contact point) and establish business relationships that enable strategic and collaborative business planning initiatives.
-Work with Sales  and Marketing Teams to develop Shopper Marketing programs at Tier 1 accounts to drive trial and awareness of Golden Island Jekry portfolio.
-Participate in annual Innovation Summits with Tier 1 accounts to showcase our innovation pipelines for the next 1-3 years to enhance customer relationships and elevate Tyson Foods and Golden Island Jerky status as a strategy Vendor Partner.
-Motivate while providing leadership and strategic direction (vision) to a team of brokers at Tier 2 accounts to attain the key goals.
-Broker development - train, work with and manage our broker partners at customer sales and retail level calls. Also, manage and facillitate Broker Joint Business Planning Process for Golden Island Jerky
-Serve as main point of contact for key distributors with in the region to communicate price increases, allocations, new product offerings, etc.
-Possess an entrepreneurial business attitude to constantly explore new opportunities, both stand-alone and regional chain accounts, within allotted region, to grow distribution and develop long and short term business strategies.
-Continuously assess the broker sales representation within each Tade Channel.
-Leverage Customer Category Manager’s and Customer Planning Specialist’s analytics, insights, reporting and recommendations to build/execute customer plans
-Responsible for broker input of the off-line supply chain planning tools & TRACE fiscal year plan input, knowledge and ongoing maintenance, as well as utilizing reporting capabilities to evaluate all aspects of the plan integrity (ADL, forecasting, promotion detail, customer contracts, AOP metrics, post promotional analysis, scenario planning)
-Responsible for developing Retail Execution communication with the Retail Excellence Team to achieve merchandising success
-Leverage internal resources to strengthen customer relationship and aid in the development of Executive and/or Top to Top Presentations, CLP, Category Reviews and ongoing Category Analysis  
-Communicate with the Brand teams on regional/national competitive threats, customer needs & concerns to help influence future product launches.

Education: Bachelor’s Degree required
Experience: 5+ years of experience; combination of Sales/Customer Management, Customer/Trade Marketing and Category Management preferred
Special Skills: Must be able to handle change - Ability to learn and sell new product lines in the growing Rapid Growth portfolio. Ability to work cross-functionally is a must.  Will need to coordinate with Demand Planning and CSAM resource on Supply Chain and Procurement activities
Travel: 50-75% of the time
Req ID     54358BR