Dealer Operations Manager

5 - 7 years experience  •  Automotive.

Salary depends on experience
Posted on 10/30/17
Greenville, SC
5 - 7 years experience
Salary depends on experience
Posted on 10/30/17

Posting Description Nissan is a global company driven by the accomplishments of our employees. We find pride in our continued commitment to diversity and an exciting lineup of vehicles. Simply put, we are at the intersection of people, transportation, and the environment which keeps us at the forefront of innovation. Our culture is one where personal development, mentorship and recognition are a priority and where each individual's role is clearly linked to the success of the organization. We are currently seeking a dynamic individual to fill an opening for a Dealer Operations Manager (DOM) in our Southeast Region covering our Greenville area of dealers.

Job Functions:

  • Drive vehicle wholesale objectives through effective retail operations consulting; demonstrating potential ROI on sales; accentuating special wholesale promotions and reward opportunities; promoting optimum car mix and car flow and negotiating special accommodations for dealerships.
  • Conducts routine dealership visits to review operations and to meet with vehicle sales staff, management and Dealer Principal to assess all aspects of sales operations.
  • Routinely reviews salesreports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements. Reviews and monitors marketing and advertising plans for dealerships.
  • Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion.
  • Understands other external consultant’s services currently utilized or considered by dealership .Educates and enlightens dealership personal on current incentive programs for customers, salesassociates and dealership. Coordinates with Regional Customer Experience Manager on analysis of quality of customer interface and service. Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales.
  • Assists AGM with Market Representation related issues and actions within assigned dealerships. Understands dealer agreements and required performance and policy compliance for dealerships.

Minimum Qualifications:

  • Bachelor’s Degree in Business, Marketing, Finance, Economics or related field required from an accredited university.
  • 4-6 years of progressive OEM related Marketing and Salesexperience for the senior level including: A minimum 3 years of experience in various specialties of the automotive industry including: Sales Operations, Dealer Agreements, Marketing, Parts and Service. Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst or Regional Manager Level or similar type of position.
  • At least 2 or more additional years of experience within a previous dealer contact support role such as Fixed Operations Manager or Dealer Operations Manager role
  • Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. Understands dealer agreements and required performance and policy compliance for dealerships
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