Network Engineer

Salary depends on experience
Posted on 11/14/17
5 - 7 years experience
Business Services
Salary depends on experience
Posted on 11/14/17

2017-4940

 

The Network Engineer/Systems Administrator is responsible for all aspects of support of the NetScout products in the customer environment.

Responsibilities

  • Install software, upgrade and patch to NetScout products deployed by customer.
  • Configure all products to best meet customer business requirements.
  • Proactively monitor product and network for potential issues, and troubleshoot all product issues to resolution.
  • Assist with service triage.
  • Add and delete all users, and all devices to be monitored, to NetScout software.
  • Assist customer teams with questions, issues, and education on best practice use of all aspects of NetScout Product suite.
  • Assist with the installation of all NetScout hardware on the network.
  • Check customer ticketing system for requests and update tasks.
  • Open, track, and resolve all product related concerns.
  • Open and work customer problem tickets on all unplanned server maintenance or probe issues.
  • Participate in all requested customer team meetings and in NetScout-sponsored customer planning meetings.
  • Participate in all quarterly review report gathering needs.
  • Plan or manage projects related to NetScout Products.
  • Maintain daily health checks and upkeep on all NetScout Products.
  • Maintain NetScout inventory.
  • Generate weekly NetScout Status report.

Qualifications

  • CCNA and/or Netscout experience required
  • Finance industry experience (jargon) required
  • CCNP with voice and/or Solarwinds experience desirable
  • Experience with Linux, VOIP, and/or CISCO would be a plus.

 

*US Citizenship is required by law, regulation, executive order, or government contract.

 

Education and Experience:   

High School Diploma, GED, or equivalent and a minimum of 4 years’ experience required.

 

Conditions of Employment:

Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.

 

About Our Company:

Moseley Technical Services, Inc. is dedicated to providing our clients with a high standard of quality products and services. For two decades, our reputation has been built on this dedication and the long-term relationships developed with some of the most prestigious companies in the aerospace and defense industries.  These business relationships give you the opportunity to not only find a job but to find one you can value and enjoy. We will be dedicated to you and to making your career a success.

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