Program Manager

West Pharmaceutical Services   •  

Scottsdale, AZ

Industry: Biotech/Pharma


8 - 10 years

Posted 351 days ago


  • Requires specialized depth and breadth of expertise in industry and Program Management.
  • Solves complex problems with broad business impact.
  • Works independently, with guidance only in complex situations.
  • Complements team deficiencies and drives financial accountability.
  • Drives transparency of program workloads, financial, commitments, and expectations.
  • Maintain the program related data within the West Project Management System.
  • Monitor resource needs and issues, work closely with resource managers to develop action plans to ensure program commitments remain on track.
  • Manage cross-project and program dependencies, escalating to the Innovation & Technology PMO/EPMO as needed.
  • Build and maintain strong relationships with customers, business partners, resource managers, , and other senior level executives.
  • Champion of the Innovation & Technology PMO/EPMO process and methodologies.
  • Support functions with the preparation of business cases, plans, budgets and artifacts necessary to comply with the Portfolio Management Process, along with supporting the overall program objectives.
  • Communicate Innovation & Technology PMO/EPMO key messages, goals, and objectives to functional team members in their local geographies or business units.
  • Responsible for adherence to the Project and Portfolio Management process globally and actively work with the project sponsors and their stakeholders to successfully ensure a consistent delivery for all projects globally.
  • Lead/support the development of business cases on assigned programs and track ROI for business initiatives including cost, benefits, and risk.
  • Ensure Innovation & Technology PMO programs are planned properly, including financials, resourcing, scheduling, and the business case, in support of quality deliverables.
  • Define, drive and manage change management and communications activities that support assigned programs.
  • Analyze, Forecast and Report the program budget.
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
  • Exhibits regular, reliable, punctual and predictable attendance.


  • Education: Bachelor’s Degree, Masters Preferred
  • Experience: 8-10 years of experience
  • Track record of successfully managing global large scale impacting programs.
  • Knowledge of GxP requirements and demonstrated experience managing projects or programs in the medical device and pharma manufacturing industries.
  • Demonstrate the ability to manage multiple globally dispersed individuals and disciplines. Must possess the ability to influence others without direct authority.
  • Program Management experience with matrix project teams.
  • Experience and capability at delivering written and verbal reports to senior and executive management (CEO, CFO, CIO, other functional SVPs and their direct reports).


  • Working experience with Microsoft Project and Microsoft Project Server to manage projects or programs