Senior Systems Engineer

Salary depends on experience
Posted on 11/15/17
5 - 7 years experience
Salary depends on experience
Posted on 11/15/17

Job Description


The Senior System Engineer -- SAN will follow and support directives/initiatives/missions as set by corporate leadership. They must keep up to date on relevant competitive solutions, products, and services.

Essential Functions

  • Performs installation and maintenance of SAN and SAN related software; ensures quality installation of equipment to manufacture standards, network connectivity, and integration with customer infrastructure.
  • Performs software and OS updates as recommended by manufacturer.
  • Responsible for designing, implementing, maintaining, and supporting the server and SAN applications.
  • Identifies customer needs and provides suggestions regarding technical direction.
  • Contributes to projects as needed in order to upgrade to new and/or improved systems equipment and procedures.
  • Performs library management, license management, policy and schedules configuration management, client service management, and client object discoveries
  • Creates and maintains system documentation.
  • Manages storage infrastructure vendors.
  • Performs backup and data recovery.
  • Troubleshoots errors in backups and restores.
  • Administers, develops, manages, and performs disaster recovery procedures and processes for managed SANs and virtual environments.
  • Adheres to hardware, software and documentation standards.
  • Follows Performant IT policies and processes.
  • Produces timely project progress reports, keep organization informed
  • Keeps detailed records of maintenance tickets, trouble resolution, documentation, and emails related to installation and maintenance activity.
  • Provides cutover support and assistance whenever called upon.
  • Available for on-callschedule

Core Competencies

  • Knowledge of SAN Integration with Windows (2008, 2012), Active Directory, VMware, Cloud, Hyper-V.
  • Extensive Knowledge of SANs (Cisco, EMC, NetApp, Pure, Nimble, Open Source etc.)
  • Experience with SAN communication technologies (FCoE, iSCSI, etc.)
  • Working knowledge of infrastructure monitoring tools (ScienceLogic preferred)
  • Knowledge of applicable data privacy practices and laws
  • Able to conduct research into SAN system and products as required
  • Ability to present ideas in user-friendly language
  • Ability to interact with management, stakeholders and business leaders in a professional manner
  • Highly self-motivated, organized and directed
  • Keen attention to detail
  • Proven analytic and problem-solving abilities
  • Ability to prioritize and execute tasks in a high-pressure environment, take direction and report status
  • Strong written and oral communication skills
  • Strong interpersonal skills

Required Qualifications

  • Six or more years of experience in the installation and maintenance of SAN Technologiesrequired.
  • One or more years of Windows, VMWare, Hyper-V system integration experience is required.
  • Ability to work with little or no supervision
  • Skills should be sufficient to work independently, engage customers and make decisions
  • Excellent verbal and written communication skills required.
  • Strong problem solving, decision making skills and negotiation skills required.
  • Ability to work with Microsoft Word, Outlook, PowerPoint, & Excel

Desired/Preferred Qualifications

  • NCDA/EMCSA/VMWare/Storage+/CCNP Data Center

Supervisory Responsibility


Less than 10%

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing  cabinets and fax machines.


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