Technical Marketing Engineer (Sales)

Less than 5 years experience  •  Security Services

Salary depends on experience
Posted on 10/31/17
Austin, TX
Less than 5 years experience
Security Services
Salary depends on experience
Posted on 10/31/17

Technical Marketing Engineer (Sales)

Austin, TX

Sales grows Duo’s business by building relationships across various customer segments and verticals, from the Account Development Representatives who warm up leads and the Account Executives who communicate our values, to the Solutions Engineers who provide technical consulting and Account Managers who offer continued support.

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As a Technical Marketing Engineer for sales you’ll work cross functionally in a dynamic team environment with sales, product and engineering to provide critical support in the growth of new business. In this hands-on role, you’ll become an expert on the Duo solution, key cloud and on-premise applications, and the broader security industry. You’ll work directly with our sales engineering team to build and manage the lab environment which is critical to our success. In partnering with the sales and marketing teams, you’ll lead the creation and development of new strategic tools and assets.

What you’ll do...

  • Serve as a technical resource for our global solutions engineering team
  • Partner with product management and marketing teams to provide recommended product enhancements and develop collateral
  • Support the sales engineering onboarding and ongoing training programs through partnership with SE management and sales enablement teams
  • Build and maintain the SE lab environments
  • Work with the competitive team for market and competitive analysis
  • Play a role in defining our technical sales strategy

 

Skills you’ll have...

  • 2+ years of TME or SE experience with exposure to security, networkengineering and systems engineering functions
  • BS/BA in Computer Science, Computer Engineering, Software Engineering or similar experience
  • Experience implementing test, development and production instances or maintaining a lab environment.
  • Excellent written and oral business communication skills with the ability tocollaborate across geographically dispersed functions
  • NetworkEngineeringExperience
    • Extensive IP networktroubleshooting skills including workingknowledge of tools and commands like ping, traceroute, nslookup and wireshark
    • SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA
    • Able to quickly diagnose network and ACL configuration issues
    • Strong knowledge and understanding of Radius authentication
  • Systems EngineeringExperience
    • Working knowledge of AWS, Active Directory, LDAP, Windows Server
    • Has setup and configured RDP
    • Has experience configuring Microsoft Exchange, Office 365
    • Has configured and troubleshooted SAML, SSO, SSL
    • Strong Unix and Linux knowledge, especially with SSH and PAM
    • Knowledgeable with identity/access management, two-factor authentication, firewalls and VPN’s

 

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