Job SummaryUnder the direction of UCSF HIMS Leadership and in partnership with the Clinical Documentation Integrity program and related Apex Programs, is accountable for driving the implementation of the organizational best practices at UCSF HIMS Health to achieve optimum overall performance.
This position is accountable for driving strategic and value programs within UCSF Health HIMS to support a culture of continuous improvement, innovation, and high-value patient care. This position is responsible for overseeing projects and process improvement initiatives at each of the HIMS locations.
Ensures operations are in place for retention and security of patient care information. Interfaces with departments across UCSF and BCHO including clinical, research, legal, and reimbursement.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Required Qualifications- Completion of a formal Health Information Management education program recognized by the American Health Information Management Association is preferred.
- RHIT/RHIA Licensing
- 3 years related HIMS experience in a healthcare setting
- LEAN management systems or willingness to learn Lean.
- EPIC experience
- 5+ years of applicable administrative and/or management experience in a healthcare setting
- Advanced knowledge and applied background in health information management systems and technologies. Knowledge of transcription, abstraction, and coding concepts. Demonstrated ability to apply knowledge in an acute care setting to improve health information management operations.
- Solid skills in electronic information technology applications and environments. Ability to perform all commonly applicable functions in word processing and spreadsheet software. Comprehensive knowledge of the organization's health information application programs to teach others.
- Demonstrated business acumen and negotiating skills in a highly complex, fast-paced, matrix environment
- Demonstrated ability to bring about large-scale change through influenced-based leadership
- Demonstrated skill in forming projects and efforts that deliver measurable results
- Knowledge of health information processing and ability to apply concepts to operations. Thorough knowledge of the healthcare environment (preferably academic medical center) to understand department and stakeholder priorities, issues, motivations, and constraints. Broad knowledge of medical center, HR, and UC policies and processes. Knowledge of relevant industry federal and state laws and regulations. Thorough knowledge of organizational processes, protocols, and procedures. Ability to monitor compliance with relevant federal, state, and local laws and regulations. Knowledge of resource management concepts and UC policies.
- Leadership skills in employee supervision, HR administration, and conflict resolution. Demonstrated leadership skills in mentoring and advising employees. Actively cooperates and supports the work of others.
- Demonstrated ability to effectively manage multiple priorities. Ability to effectively manage multiple priorities and execute plans to meet deadlines.
- Ability to organize division operations in an efficient and effective manner. Organizational skills to apply to coordinating assigned staff schedules and unit operations.
- Ability to collaborate within and across departments to coordinate activities and resolve problems. Interpersonal skills to maintain professional relationships with peers, physicians, senior management, and staff. Interpersonal skills to effectively work well with others to achieve common goals. Customer service orientation to quickly address questions or issues.
- Proven analytical abilities and problem-solving skills to quickly evaluate complex issues and identify solutions. Ability to apply reasoning skills to evaluate issues and identify a potential solution. Provides guidance and judgment within defined standards to determine appropriate action. Advanced skills in planning, relationship building, and strategic thinking skills.
- Strong verbal and written communication skills. Verbal and written communication skills to explain transcription and abstraction concepts, actively listen, and advise. Expert ability to communicate information clearly and concisely in both written and oral presentations, which includes creating high-impact presentations of complex information and issues with brevity, clarity, and accuracy.
Preferred Qualifications- Bachelor's degree in a related area and/or equivalent experience/training.
- Lean Certification
- Experience in Health Information Management Services, clinical documentation integrity, Epic
- Design, management and implementation, knowledge of ICD 10 Coding, Analysis and Release of information
Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
About UCSFAt UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
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